Program Manager

Are you ready to grow your career while making a real difference in the lives of others?  At Merakey, heart and purpose drive everything we do — and we’re looking for a passionate, dedicated Program Manager to join our extraordinary team.

 

If you thrive in a fast‑paced environment, love leading people, and are motivated by service, this role might be your next big step.

 

 

As a Program Manager, you’ll play a vital leadership role in ensuring our programs run smoothly, our teams feel supported, and the individuals we serve receive the highest quality care. You’ll be part of a compassionate, mission‑driven organization that values teamwork, professional growth, and innovation.

 

 

In this dynamic leadership position, you will:

• Lead and support program staff through effective supervision, coaching, and performance management
• Oversee daily program operations to ensure exceptional service delivery
• Manage personnel processes including hiring, scheduling, leave oversight, and corrective action
• Collaborate with Quality and Compliance teams to manage incidents and maintain service excellence
• Monitor program budgets, handle purchasing needs, and maintain financial responsibility
• Participate in on‑call rotations to support regional operations
• Ensure staff meet training and compliance requirements
• Manage professional services, client funds, and (when applicable) medication distribution
• Apply knowledge of labor guidelines such as seniority and overtime rules (where required)
• Maintain a small caseload, depending on program needs

This is a role where every day brings new challenges — and opportunities to lead with heart.

 

 

 

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Qualifications

The ideal candidate will possess the following qualifications:

• Bachelor’s Degree or the equivalency for credited coursework and experience
• 1-3 total years of experience
• 1-3 total Supervisory/Managerial experience
• NASDP Certification requires within 1 year of hire

 

Staff Management:

 

• Supervise and engage program staff, providing in person direction, guidance, and support.
• Conduct regular in person staff meetings to discuss program goals, updates, and challenges.
• Actively participate in program and new hire orientation for DSP’s
• Provide training and professional development opportunities for staff members.
• Delegate tasks and responsibilities to team members, ensuring workload balance.
• Address staffi