Dir, Software Quality Assurance

An Amazing Career Opportunity for a Director of Software Quality Assurance!! 

Location: Salt Lake City, Utah

Job ID: 41987

 

The Director of Quality Assurance (QA) is a strategic and hands-on leader responsible for shaping and executing the organization’s quality vision. This role oversees all QA and Change Control (CC) functions, ensuring that products and services meet rigorous internal standards and external regulatory requirements. The Director will champion a culture of continuous improvement, innovation, and operational excellence, while leading a high-performing team of QA professionals. They will stay ahead of the curve in QA techniques and practices, and ensure a strong automation program is maintained in addition to manual testing.

 

Who are we? 

 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identity and Access Management Solutions (IAMS): 

HID Global IAM products protect more than 85 million user identities. 

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale. 

Are you ready to make a difference? Join us and help shape the future of security. 

As our Director of Software Quality Assurance, you’ll support HID’s success by: 

• Defining and promoting a company-wide quality mindset aligned with business goals.
• Developing, implementing and maintaining QA policies, procedures, and standards.
• Setting and tracking quality assurance goals and KPIs.
• Leading and mentoring QA team, including analysts, managers, and/or automation engineers.
• Overseeing QA and CC processes, ensuring timely delivery of test strategies, plans, and reports.
• Managing test documentation for UI, functional, regression, accessibility, and ad-hoc testing.
• Coordinating with DevOps and TechOps to ensure environment continuity.
• Analyzing quality data to identify trends and drive corrective actions.
• Leading root cause analysis and preventive initiatives.
• Identifying and escalating risk factors to the Risk Management Committee.
• Ensuring compliance with all internal policies and external policies supported by the company, and other regulatory standards.
• Maintaining and evolving a robust automation testing program.
• Leveraging modern QA tools and frameworks (e.g., Selenium, Xray, JMeter).
• Staying ahead of industry trends in QA methodologies and technologies.
• Partnering with Product Managers and SCRUM teams to define testable requirements.
• Supporting Incident Management and customer issue resolution.
• Contributing to documentation, training, and knowledge sharing across departments.

 

Your Experience and Background include:  

• Bachelor’s degree in Computer S