Senior Project Manager (Branding & Signage)

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 69 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Job Description

WHAT YOU WILL BE DOING

Our Client Services team plays a key role in the delivery of our client accounts and events. An extremely busy, fast- paced, exciting and diverse area of the Wasserman Live business, we deliver throughout the US as well as for clients across the globe. You'll be working as part of an experienced and dynamic team, primarily focusing on the successful management and operational delivery of extensive signage and branding golf projects. You will work across the entire life cycle of prominent projects from start to finish. Project planning is central to what we do, and you'll be leading on client and stakeholder management, budgeting, feasibility reviews and implementation, problem solving and risk mitigation, as well as on-site crew management and stakeholder liaison. This specific role sits within our Charlotte Team.

The job role will include tasks and responsibilities such as:

• Central senior day-to-day contact for our clients and overall management of project delivery.
• Creation of project and signage programs, budgets, and project documentation, developing successful delivery strategies based on client-led operational deadlines.
• Detailed advance planning and management of complex logistical requirements.
• Providing clear and timely internal communications, working with Wasserman Live Studio, Production and Logistics Teams to schedule capacity and ensure detailed planning, as well as management of on-site resource/teams.
• Communicating and managing program deadlines with clients, ensuring key dates are met and client expectations are continuously managed.
• Understand, develop, and manage the client's objectives, priorities, and expectations.
• Provide line management and direction to other team members, ensuring all client and Wasserman Live requirements are met to the highest standards and team members are supported and developed. Lead by example and ensure knowledge sharing within the team and wider business.
• Ensuring Wasserman Live and client Health and Safety processes are adhered to, promoting best practice across every single project. Working with the Wasserman Live Health & Safety Manager to ensure documentation is correct, continuously reviewed and updated.

• Ensuring contract terms are understood, monitored, and met, and your wider account team continues to deliver a high-quality service against agreed contract KPls.
• Building strong, trusted, and long-lasting relationships, providing strategic advice to clients leading to development of existing revenue streams, identification of new business opportunities and ongoing contract renewal.
• Senior oversight and day-to-day budget control, working closely with the Associate Vice President to monitor, control and accurately price projects, maximizing margins and ensuring timely payment schedules.
• Proactively drive and champion Wasserman Live's sustainability policy, finding innovative ways to align our goals with that of our clients by using more environmentally friendly products, processes, and delivery strategies.

THE SKILLS AND EXPERIENCE YOU NEED

• Strong project management experience across operational planning and delivery, to challenging timeframes.
• Collaborative and clear approach to commercial development and communication.
• Strong in relationship management and diplomacy, including negotiating with and influencing decision making.
• Ability to handle numerous tasks simultaneously, prioritizing and delegating where required, while ensuring continuous attention-to-detail.
• Excellent organizational and communication skills, ensuring project systems and procedures are setup and structured correctly.
• Ability to think on your feet, evaluate risks and take decision to resolve issues, demonst