Sr. Implementation Manager

 

 

With a passion for life

 

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

 

 

Job Purpose 

Responsible for leading and optimizing the end-to-end implementation of clinical deliverables, ensuring they are efficiently executed and aligned with clinical standards and regulatory requirements.  Strong leadership and project management skills to lead a team and collaborate with cross-functional teams, clients, and stakeholders. 

Responsibilities 

• Reports to Director, Implementation (Assistant is a clinician- RN preferred) 

• Lead, mentor and manage a team of up to 4 Implementation Team Members (TBD), fostering an environment and culture of collaboration and quality excellence. 

• Conduct regular performance evaluations, provide constructive feedback, and guide professional development within the team.  Identify training needs to foster a level of high  performance while supporting career development through Quality Development Plans in partnership with the DOI. 

• Work closely with PMO (Project Management Office) to support revenue and resource coordination goals. 

• Counsel and assist staff with the implementation of the ACG platform and help focus troubleshooting client issues. 

• Build, promote, and maintain strong partnerships with existing and potential customers. 

• Oversee clinical project and site management activities including but not limited to Kickoff, project calls, clinical and implementation resources needed for the site, adherence to timelines, budgets and regulatory requirements. 

• Works with Product Management, Integration, and Engineering to develop process and tools to improve product delivery by reducing errors and rework. 

• Assist in implementating/upgrading clinical requirements, workflows, and processes to ensure they are completed on time and with quality. 

• Interpret customer clinical practice information between clinical support, provider teams and internal Talis teams/systems. 

• Enable our customers to fully utilize the clinical potential of our products & advocate optimal use of technology to develop a solution that improves current practices and outcomes. 

• Create/Develop strategies, policies/procedures for applying clinical practice, administration, education, or processes to assist in product development.  

• Identify, collect, record, or analyze data relevant to the customer’s workflow for configuration purposes. 

• Engage with leadership to optimize the implementation of clinical deliverables, schedule, and task alignments. 

• Monitor work productivity or quality to ensure compliance with standard operating procedures. 

• Confer with stakeholders to define, gather, or implement clinical system requirements. 

• Negotiate with project stakeholders or suppliers to obtain the resources or materials needed to accomplish clinical requirements gathering, processing, etc. 

• Assist management in writing work instruction manuals, data capture guidelines, or standard operating procedures. 

• Track the flow of work forms, including in-house clinical requirements.  

• Train implementation staff on clinical requirements procedures or software program changes 

• Support Implementation manager from a clinical perspective in the delivery of Talis products. 

 

Preferred Experience 

• Minimum 3-5 years’ experience working with clinical users of healthcare IT required. 

• Technical knowledge within the Healthcare Industry, to include Electronic Health Record (HER), Electronic Medical Record (EMR), Interfaces, Integrations, andinteroperability. 

• Demonstrable Clinical Competencies within the Healthcare Industry, including Workflows, Medical Protocols, Practical, Best Practices, and terminology. 

• Experience in clinical project management and implementation management with at least 2