Pharma Field Sales - Educator I - Diabetes - Central Alabama

About the Department

The Diabetes Sales Team leads the US sales efforts for Novo Nordisk’s robust cardiometabolic product portfolio, which includes world class therapies for the treatment of diabetes, obesity, and the reduction of adverse cardiovascular events. As part of the team, you will have frontline exposure to our portfolio vision, business strategies, and critical market insights that drive our business forward. You will drive the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ensure that the latest therapies and products reach the people who need them most.

At Novo Nordisk, we are the world leader in diabetes care and a major player in defeating other serious chronic conditions such as obesity, growth hormone-related disorders and rare bleeding disorders. We use our skills, dedication and ambition to help people with diabetes and other chronic or rare diseases. We are looking for individuals who want to do the same. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development. Are you ready to realize your potential?

The Position

Responsible for working with health system accounts and networks to execute the Diabetes Education Program strategy. Interacting with health system KOLs, providers, quality, care coordinators, advanced practice providers, and the like to identify their poorly controlled diabetes populations and support their efforts to deliver better care through diabetes education and training following ADA Standards of Care and relevant treatment guidelines. This position will report through commercial health system leadership and is part of the account teams focused on establishing Novo Nordisk as the leader in diabetes care and increasing the demand for the Novo Nordisk Inc. (NNI) diabetes portfolio of products.

Relationships

Externally, the Diabetes Educator maintains relationships with physicians, advanced practice providers, pharmacists, nurses, patients and other key personnel within targeted health system accounts.  Additionally, the diabetes educator will interact with key health system departments including: quality, care management, population health, diabetes treatment centers and other key departments focused on improving diabetes management across the system population.    

Internally, the Diabetes Educator reports to the Health Systems Diabetes Educator Manager (HSDEM). The Diabetes Educator primarily aligns and liaises with the Health System Account Manager (HSAM) and/or other internal key health system account management as part of NNIs coordinated approach to health system engagement.  Other key internal stakeholders include sales, market access, marketing, and medical personnel.  This position is part of NNIs commercial organization and is responsible for key commercial performance and deliverables.

Essential Functions

• Work with health systems accounts to identify “at risk” patient populations and utilize diabetes education following the ADA Standards of Care and other relevant treatment guidelines to appropriately recommend the most appropriate Novo Nordisk’s products and solutions approved for the customer’s needs
• Leverage PHM priorities/value-based models to change health system and provider behavior
• Maximizes opportunities with NNI brand strategies, pull-through and support programs to improve diabetes care
• Coordinate closely with NNI’s health system account teams to establish Novo Nordisk as the preferred diabetes care partner
• Localize approach and provide education and support based on health system priorities, opportunities and needs
• Coordinate with sales to competitively differentiate NNI, drive portfolio volume and improve patient outcomes
• Develops productive relationships with key decision makers responsible for the direct management and care for the “at risk” diabetes patient population (E.g., providers, care coordinators, quality, population health, clinical pharmacy)
• Educate providers on strategies to improve NNI diabetes medication adherence and collaborate with the health system account teams to leverage opportunities to train health care professionals on the proper use, handling and administration of Novo Nordisk products
• Delivers education and provider support tactics that align to the internal health system account team plans and key business deliverables
• Implement diabetes curriculum and direct overall provider/staff training and education liaising directly with the NNI account teams
• Provide enhanced awareness of the Novo Nordisk diabetes portfolio and patient support programs
• Serves as an NNI ambassador and trusted advisor in diabetes education for health system accounts
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