Executive Director - Senior Living

At The Stratford, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work®—and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day. 

Why Choose The Stratford?

• A Culture of Growth and Teamwork: We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.
• Make a Difference: Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.
• Collaborative Environment: Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.

We’re Looking for an Executive Director:

As the Executive Director you will lead and direct the community to create and maintain a vibrant and engaging living environment for Senior Living Communities residents and a great place to work for Team Members.

Seeking a leader that possesses the natural desire to make a difference in the lives of others each day. Must have strong background in the industry with a proven track record. Must be able to develop or expand programs or services for residents and show experience with budget planning and execution.

As the overall leader of the community, you will be instrumental in leading other department heads and staff members in providing exceptional service to our residents. You will play a vital role in overseeing Independent Living, Dining Services, Facilities Services, Sales and Activities/Wellness. Superior customer service skills required. Sales/Marketing and hospitality experience a plus. Nursing Home Administrator license in Indiana strongly preferred. 

If you are a self-motivated, results-driven, experienced professional with exceptional skills, we want to talk to you! 5+ years' experience in senior living/senior care/hospitality management preferred.

Are You Ready to Make an Impact?

If you're passionate about making a difference in the lives of seniors and want to be part of a team that strives for excellence, we invite you to apply today!

 

POSITION SUMMARY: Leads and directs the community to create and maintain a vibrant and engaging living environment for Senior Living Communities residents and a great place to work for Team Members. Sets a leadership example for others to follow and oversees day to day business operations to ensure exceptional quality and service, sustained resident satisfaction and Team Member engagement, operational efficiency, and strong financial result.

ESSENTIAL FUNCTIONS:

• Attracts, retains, coaches, motivates and leads a high-performance management team who collectively directs day to day operations of the community; holds the team accountable for meeting performance objectives.

• Develops and monitors the community’s annual operating budget and business plan; leads the Executive Team in the execution of both, ensuring achievement of financial targets, quality standards, resident satisfaction and Team Member engagement.

• Serves as the Chief Sales Officer for the community; leads and directs activities of the sales team to ensure effective lead management, execution of the marketing plan and achievement of occupancy goals.

• Partners with Directors to ensure that service delivery in each department is consistent with Senior Living Communities standards and applicable regulations.

• Establishes and maintains effective communication strategies throughout the community, ensuring timely and effective sharing of information and a culture of openness.

• Leads and participates in the planning and execution of effective orientation for new Team Members and ongoing learning and development of Team Members through in-services and other training programs.

• Participates in family and resident communications to ensure strong relationships and open exchange of information; holds staff accountable for proactive, positive communications with residents and their families.

• Establishes and implements safety protocols in the community; sets a strong example and holds Team Members accountable for practicing a culture of safety.

• Continuously monitors the building, grounds, and surrounding areas to ensure that the community is a safe, clean and attractive living environment for Senior Living Communities residents and presents an exceptional impression for guests.

• Supervisory responsibilities include in