Permanent Supportive Housing Services Coordinator – The ARCHES Project

The Supportive Services Coordinator will work collaboratively with Sequoia Crossing program staff, Salem Housing Authority and numerous community partners to provide the necessary supports and advocacy to encourage positive tenancy for residents using a client centered, trauma informed approach. The Supportive Services Coordinator will also be responsible for establishing and maintaining positive and professional working relationships with local social service networks. The Supportive Service Coordinator will support onsite Program Manager and Case Managers in duties that include but not limited to; administrative tasks, face to face client interactions, assisting in resource navigation, peer support and general case management tasks.

Candidates must submit applications by 2/13/2025 in order to be considered for first round interviews.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED.

• Two years of social services experience which includes case management and program coordination and/or training.

• Preference given to Community Health Workers and/or Certified Peer Recovery Mentors. Equivalent combination of education and experience may be considered.

CERTIFICATES, LICENSES, REGISTRATION

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.

• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

• Basic Life Support/First Aid Certification is required within first 30 days of hire.

• Candidate must pass pre-employment and random drug screenings.

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated proficiencies with Microsoft Office (including Outlook), videoconferencing platforms, and web tools.

• Must possess excellent planning, organization and time management skills.

• Demonstrates tact, diplomacy and empathy when communicating with clients, staff and program partners.

• Ability to effectively communicate both orally and in written form.

**ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Maintains up-to-date knowledge of housing regulations, policies and procedures.

• Provides leadership and support to program staff.

• Develops and expands life enrichment and skill building programs.

• Performs resident needs assessments and initial intake in order to develop comprehensive support plans.

• Ensures timely and accurate data using the Homeless Management Information System (HMIS.)

• Collaborates with community partners to provide onsite resources and services for residents.

• Mediates and address residents' interpersonal and external conflicts.

• Coordinates and facilitates frequent community meetings.

• Utilizes time management skills and completes duties with an appropriate sense of urgency.

• Supports staff adherence to program and agency safety policies.

• Attends and engages in required annual trainings.

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities are required of this position. Frequently required to hear and speak.

• Regularly lift and/or move 10 pounds and occasionally lift and/or move up to 50 pounds.

• Manual dexterity for handling office equipment.

• Frequent driving in all weather conditions to sites in Polk and Marion Counties