Compliance Manager, Payment Solutions

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

This role will serve as the primary Compliance point of contact for the Payment Solutions organization responsible for second line compliance advisory and oversight globally. This role will support business initiatives and priorities in Payment Solutions which enable the success of multiple products across PayPal. A core component of this role includes strong knowledge of applicable Federal requirements such as UDAAP, Reg E, etc. as well as Card and ACH rules, to provide compliance advisory support on new initiatives and oversight of core aspects of our Compliance program, such as applicable issues, incidents, and regulatory changes.

Job Description:

This role will serve as the primary Compliance point of contact for the Payment Solutions organization supporting various cross functional stakeholders across Global Risk Management, Compliance, Legal and Product. This role will work directly with Product and cross-functional senior leadership to provide coordinated advisory services and support of business initiatives and priorities on behalf of Global Compliance.  

In your day-to-day role you will:

• Foster close relationships with cross functional stakeholders and work collaboratively to enable compliant and customer centric solutions and experiences within Payment Solutions.

• Provide subject matter expertise regarding identifying, assessing, prioritizing, and managing compliance risk through issue and incident management oversight, risk assessment, reg change management, complaints monitoring and new business initiatives assessments.

• Support ongoing and targeted compliance monitoring and/or testing, by regulators, internal audit, first line testers, and second line testers.

• Identify potential areas of compliance risk and proactively influence actions and solutions which are both sustainable and effective controls to mitigate risk.

• Provide regular updates and presentations to senior leadership on emerging risks, trends and regulatory changes impacting their products, services, and markets.

• Provide input into the development of risk and compliance reviews for senior leadership, noting key areas of focus and progress against established goals.

• Escalate timely and actionable information to key stakeholders.

What do you need to bring:

• Minimum 7 years of relevant experience in Compliance, Internal Controls, Operational Risk, or similar work within financial services supporting business partners through the variou