Sr. Employee Relations Manager

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Sr. Director,  Global People Operations

What You Will Be Doing

The Sr. Employee Relations Manager will build the Employee Relations function at ChargePoint by developing, fair and consistent employee relations policies, procedures, and best practices that promote a positive working environment.  The Sr. ER Manager will engage as a trusted advisor to guide people leaders and employees on day-to-day workplace concerns/issues, including but not limited to performance management, corrective action, terminations, investigations and conflict resolution, ensuring matters are handled with consistency, sensitivity, tact & diplomacy.

Key responsibilities

• Develop and drive ER strategy to scale with the company.

• Manage and conduct thorough end-to-end workplace investigations into allegations of policy violations, harassment, discrimination, retaliation, etc. and prepare all required documentation.
• Proactively issue-spot ER concerns, utilize appropriate partnerships and apply a strong understanding of company policies, culture, and values to implement sound solutions.
• Lead initiatives to create and implement training to enhance and strengthen people leaders’ understanding of company policies, compliance, regulation, and ER best practices.
• Develop and provide ER data reporting to identify themes and trends and proactively drive strategies that address root cause and mitigate organizational risk.
• Consult and mentor the People team on a variety of compliance and regulatory policies and issues, which may include privacy, diversity & inclusion, compliance programming support, workplace accommodations, wage and hour training, and leave and time away policies.
• Build compliance strategies and partnerships with Risk & Legal. Stay current with legislative changes and develop internal controls and policies to ensure all compliance needs are met.

 What You Will Bring to ChargePoint

The ideal candidate will thrive in a fast-paced environment, have experience owning and growing an ER function, evolve ER policies to ensure compliance, and be a trusted partner to the People team and the business. The individual in this role must have strong verbal, written, and interpersonal communication skills and the ability to communicate effectively with internal and external stakeholders at all levels. The individual will also be able to work independently and support multiple projects in a high volume, fast-paced hybrid environment.

Basic qualifications

• 10+ years of Employee Relations experience with at least 3 years leading the function.
• Expert  knowledge of employment, wage and hour, FMLA and EEO laws
• Outstanding skills in conflict resolution, counseling, coaching,  negotiations, risk management, and building relationships with employees at all levels
• Strong analytical skills to identify trends and interpret information.
• BA/BS degree or equivalent work experience

Preferred qualifications

• Strong understanding of labor and employment law and employee relations
• Excellent investigation and documentation skills
• Strong analytical skills and ability to exercise sound judgment based on policies, procedures, practices, risk factors and p