Senior Manager Sales Enablement

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!

At RapidSOS, we are empowering safer, stronger communities with faster, data-driven emergency response. In partnership with public safety, RapidSOS created the world’s first intelligent safety platform that securely links life-saving data from 500 million+ connected devices, apps and sensors and 100+ technology partners directly to RapidSOS Safety Agents, 911, and first responders globally. The platform is used by over 16,000+ first responder agencies and supports 171 million+ emergencies each year. When people need help during an unsafe moment or an emergency, their connected device, home or building that is RapidSOS Ready, delivers essential data to the right place, when it matters most.

What this role is about: 

RapidSOS is seeking a dynamic and experienced Sales Enablement Senior Manager to join our growing go-to-market team. As a Sales Enablement Senior Manager, you will play a pivotal role in building the sales enablement function from the ground up and equipping our sales and customer-facing teams with knowledge, skills, and tools needed to drive success. Collaborating closely with Marketing, Product and Sales Leadership, this  individual will spearhead the development and implementation of effective training programs, sales resources, and tools that enhance the capabilities of our sales team to help us reach our ambitious goals. 

What you’ll do: 

• Lead the design, implementation, and management of comprehensive sales training programs, ensuring they align with organizational goals and objectives.
• Take charge of building a library of sales collateral, playbooks, and other resources to support the sales team throughout the sales process. 
• Collaborate with marketing, product, and sales teams to develop content that aligns with brand messaging and sales strategy, overseeing the continuous improvement of sales materials.
• Collaborate with product teams to build a deep understanding of product features and benefits, facilitating effective communication to potential clients.
• Work closely with marketing to align sales enablement efforts with broader marketing initiatives, ensuring a cohesive and integrated approach.
• Collaborate with GTM leadership to optimize the sales process and align resources, training and materials to the sales process
• Identify and support the implementation of tools and technologies that streamline sales operations
• Drive the adoption of GTM tools and technology, leading on-going training and adoption efforts for new and existing tools
• Establish yourself as a thought leader in sales enablement, providing guidance and mentorship to the sales team and other stakeholders.
• Take ownership of establishing key performance indicators (KPIs) for sales enablement initiatives, setting benchmarks and milestones as the function is built from the ground up.
• Provide regular reporting to evaluate the impact of sales enablement efforts on sales performance, using data-driven insights to iterate and refine strategies.

What we’re looking for in our ideal candidate: 

• Minimum 8 years of relevant experience in sales training and enablement, sales or marketing 
• Proven track record developing sales enablement and training programs to support GTM teams at high-growth SaaS companies 
• Exceptional analytical skills; high attention to detail with polished visual, written, and oral presentation skills
• Fluency in Salesforce and other sales productivity and operations tools 
• Showcases the ability to think both conceptually and practically; ability to toggle between strategy and execution, or move from the big picture to specific details seamlessly
• Strong project management skills as well as the ability to manage multiple priorities simultaneously 
• Pioneering: The tenacity to work effectively as part of a team and independently to overcome obstacles and problem-solve to the desired outcome creatively 
• Trust & safety: Unimpeachable personal integrity, relentless curiosity, and commitment to our mission and