Sr. Consultant, Risk Solution Services - North America

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

ABOUT RISK SOLUTION SERVICES

The mission of the Risk Solution Services (RSS) division is to be the unrivaled advisor for global payment fraud management, and our vision is to be the most valuable partner in lasting client relationships. We are the consultative arm of Visa’s Risk & Identity Solutions (RaIS) organization that offers a vast portfolio of solutions to our merchant, partner, issuer, and acquirer portfolios.

We strive to maintain unrivaled relationships with these clients. RSS is a necessary extension of our clients’ teams that allows them to reach their full potential while enabling adoption of Visa products. Our people are the differentiator. We are passionate about the continued success of our customers and take pride in their accomplishments as a team. We have a collaborative and supportive culture that keeps everyone motivated.

The Sr. Consultant, Risk Solution Services will help Visa clients manage the risk of accepting payments online. This will include analyzing order data to identify emerging fraud trends, developing strategies to mitigate these trends, and working closely with Visa’s clients to implement these strategies using a combination of Visa and industry tools.

Essential Functions and Responsibilities:

• Communication and Presentation: Communicates effectively and independently, tailors communication based on the audience, shares best practices, and engages confidently at the executive level.
• Consulting Expertise: Drives client revenue growth through strategic relationships and initiatives aligned with RSS, stays ahead in product knowledge, and proactively manages client relationships.
• Solutions Delivery: Enhances client acceptance with automation and data-driven models, communicates portfolio updates, influences adoption of RSS, and understands the financial impact of risk strategies.
• Analysis, Data, and Reporting: Leverages automation and data analytics to align KPIs with objectives, highlights client ROI, and contributes to analytical tool enhancements.
• Industry Knowledge: Builds and shares industry knowledge, understands risk regulations, stays updated on the competitive landscape, and consults on payment ecosystems.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Relevant work experience:

• Working in eCommerce payment industry
• Collaborating on and with enterprise-wide products, projects, and programs
• Deriving insights and action items through analysis
• Providing Solutions Delivery/professional services
• Proficiency in Microsoft 365 (Office)
• Exceptional presentation, consultative, and communication skills

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or