Lead Data Scientist

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

At PayPal, we continue to push the boundary of what technology can help people around the world accomplish. For that, we are seeking far and wide for that select handful of exceptional world-class problem solvers with a passion for data insights and a relentless execution focus. The Global Analytics and Data Science team is seeking a Lead Data Scientist in Identity Analytics with the following skills:

• Strong SQL skills and visualization skills with a lot of attention to granular details in data
• Expertise in stitching together findings to convey coherent insights
• Ability to perform deep dive analyses on key business trends from multiple perspectives and package the insights into easily consumable presentations and documents
• Ability to front end and interact with stakeholders
• Ability to cross pollinate ideas and leverage best practices from the industry

Job Description:

About You:

• You believe in data-driven decisions and use data to answer business questions
• You are hyper-analytical, intellectually honest, and extremely passionate about data and testing (e.g., A/B experimentation)
• You are a highly motivated, result-oriented self-starter, enjoy working in a fast-paced environment, and can deliver successful results with minimal guidance
• You are energized, fun-loving and an adventurous team player

The Role:

• Partner closely with Product Managers to understand new product offerings being built and recommend the right metrics to measure the performance of those features
• Identify key metrics, conduct rigorous explorative data analysis, create executive facing dashboards and build business cases that drive decision making and business prioritization
• Analyze identity product performance and health, triage issues, and provide recommendation on the best course solution and optimization.
• Synthesizing large volumes of data with attention to granular details and present findings and recommendations to senior-level stakeholders
• Guide and mentor group of team members on day-to-day delivery
• Define and cultivate best practices in analytics instrumentation and experimentation
• Support multiple projects at the same time in a fast-paced, results-oriented environment
• Provide strategic and tactical guidance on specific data elements that need to be tracked to enable tracking of metrics and assess user behavior
• Collaborate with data platform teams to build/enhance necessary data platforms to provide metrics & business insights and build alerts to monitor