Operations and Lab Coordinator

Company Description

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range.

Our tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimize food production; and continuously monitor and enhance the quality of food, the environment and consumer products.

LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community.  Join us and help us achieve our mission of Science for a Safer World! 

Our kit and component manufacturing sites are situated across the US (Middleton, Petaluma, and  Novato) and Europe (Berlin and Lystrup) and are underpinned by either ISO 13485 or ISO 9001 compliance. These capabilities support a wide portfolio of off-the-shelf components and kits critical to NGS workflows including magnetic beads, oligos, enzymes, and library prep kits. Additionally, our primary manufacturing capabilities enable customization and bulk (OEM) manufacture of reagents such as key NGS enzymes for high volume applications.

Job Description

The Operations & Lab Coordinator supports the daily operations of the company’s facilities in Middleton, WI. This individual serves as the primary point person responsible for a variety of administrative, clerical, and organizational tasks focused on the daily operations, facilities maintenance, and coordination of the services lab at the company’s operational site(s). Also serving as the front-desk receptionist, this role helps to ensure a welcoming and professional visitor and employee experience. The Coordinator partners closely with multiple teams in the areas of Supply Chain Planning, Production, Facilities, Lab Services, HR, Warehousing/Logistics, and EH&S in order to effectively execute their responsibilities.

• Serve as primary receptionist for the site, greeting and engaging with all visitors in a professional, welcoming, and courteous manner
• Receive, sort, and route incoming and outgoing site communications, such as mail
• Under the direction of site leadership, coordinate the logistics of site-based events and large-group engagements, including room scheduling, agenda coordination, and resourcing of food and drink
• Under guidance from direct management, coordinate and maintain the lab consumable and chemical inventory systems
• Maintain, order, and organize kitchen and office supplies for site facilities
• Under the direction of HR and site leadership, assist in the organizing and carrying out of company social activities, including on- and off-site employee engagements, employee onboarding and offboarding, and other recognition activities
• Where required, ensure the successful filing of government censuses and annual reports
•  Support identified process improvement initiatives and corrective actions
• Contribute to an effective, safe, and clean office and lab environment through various support activities
• Diligently learn and follow the requirements of the site’s quality management system
• Adhere to company safety policies, including Personal Protection Equipment (PPE) policy

Qualifications

Preferred Qualifications:

• Prior work experience in the areas of front-desk reception, facilities administration, office management, or lab coordination within a biotechnology, manufacturing, or pharmaceutical organization
• Working knowledge of ERP systems, ideally IFS

Competencies & Behaviors:

• Proven reliable work ethic and ability to adapt to changes in work environment or standard workflows in order to meet business and customer needs
• Ability to manage time effectively and address changing priorities
• Highly approachable, leading with professionalism and customer satisfaction in all business interactions
• Must be highly accurate and detail-oriented
• Ability to gather and organize information
• Strong commitment to quality and continuous improvement
• Effective written and verbal communication skills with audiences at all levels of an organization
• Ability to work effectively, both indiv