Business Support Analyst

Who We Are

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

 

The Challenge

As a Business Support Analyst you will play a crucial role in assisting internal departments such as Legal, Accounts Payable, and Finance with their daily operations by providing technical expertise and support for critical software applications.

 

What You’ll Take On

• Translate business requirements into functional specifications
• Ensure that various appropriate infrastructure elements, including documents, periodicals, manuals, policy documents, etc. are kept up to date and are available
• Maintain/Administer Application Team Intranet page
• Provide technical support for the 3rd party applications that support multiple corporate departments, specifically the Accounts Payable and Legal departments.
• Carryout analysis of requirements by checking for derived requirements that are logical to customers’ requests.
• Review and edit requirements, specifications, business processes and recommendations related to proposed solution
• Work with development staff/third party vendors to ensure requirements are met
• Work hand-in-hand with technical resources to provide insight during solution development
• Contribute in the development of Test Plans and Test Scripts, and perform test execution as required
• Ensures issues are identified, tracked, reported on and resolved in a timely manner
• Consistently delivers high-quality services to our clients
• Conduct unit testing, integration testing, and system testing on the developed solution.
• Prepare help and training materials and conduct training activities for system end users.
• Consistently delivers high-quality services to our clients
• Function as a subject matter, process, and operational expert to conduct end user training

 

What You Bring 

• Bachelor's degree in Computer Science, or other related field (or has equivalent work experience)
• Passion for learning and curiosity; high degree of self-awareness, attitude of learning and growth and sense of humor
• Minimum of 2 years work experience supporting Concur or any other Expense Management tool, as well as Basware or any other Invoice Processing Tool are definite plus.
• Experience using ServiceNow for Incident Management a plus
• Excellent communication skills (verbal, written, listening), and high proficiency in packaging disparate information into a cohesive story
• Comfortable in challenging conventional methods and thinking
• Highly skilled in Excel, Word, and Visio.
• Ability to multitask.
• Showcase good analytical and evaluative skills in tasks

 

What We Offer You

• Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
• Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, br