Assistant Director, Financial Aid - East Falls, Full Time

Job Details

Job Description

Job SummaryThe Assistant Director is responsible for financial aid processing and advising for prospective and current students. Reporting to the Sr. Associate Director of Financial Aid Counseling, the Assistant Director assists with management of PHEAA programs and ensures that students and families understand financial options while maintaining compliance with federal, state, institutional and NCAA regulations.Essential Functions Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Financial Aid Counseling: ensure that all prospective and current students in assigned population(s) understand application procedures and eligibility requirements; work with students to ensure that they exhaust all options for funding their education; provide clear communication on all aspects of the aid process including at new student recruitment events. Financial Aid Packaging/Processing: ensure that each aid applicant receives a financial aid package that is timely, accurate, and clear; ensure that each aid applicant receives expected disbursements. Financial Aid Record Maintenance: ensure that each students aid record is updated to reflect the most current information/status. Regulatory Compliance: ensure work is compliant with all state, federal, NCAA, and institutional regulations as directed by supervisor. Review regular reports to ensure compliance in all areas. Key Collaborations: collaborate extensively with Financial Aid, academic and administrative colleagues to assist new and continuing students. PHEAA Program Administration: assist with coordination of PHEAA programs including State Grant, Ready to Succeed, and special programs. Financial Aid Team Responsibilities: as a member of the Financial Aid team, contribute to efforts related to planning, policy procedure development, and quality assurance effectiveness. Events: as a member of Jefferson Enrollment Management division, provide financial aid support during Admissions events in-person and online, financial aid events as needed Other duties as assigned.Minimum Education and Experience Requirements:Education: Bachelors degree requiredANDExperience: Minimum of 3 years previous financial aid experience at the post-secondary level required. Experience in an administrative office setting required. Customer service experience required. Experience with Student Information Systems a plus, Banner experience preferred.Additional Information Applicant should be familiar with MS Office suiteCompetencies (Knowledge, Skills, and Abilities Required): Critical thinking Excellent verbal and written communication skills Problem-solving skills Attention to detail Ability to collaborate in a team environment Highly organized Ability to work independently in a fast-paced environment

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Primary Location Address

3242 School House Lane, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical Co