Workday Agile Delivery Lead

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united with a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Workday Agile Delivery Lead.

Job Overview:

Our continued growth has created an opportunity to join our IT Team as a Workday Agile Delivery Lead. We are looking for an experienced Workday Agile SCRUM/Scaled Agile Delivery Lead with a strong SCRUM background. This candidate will oversee and manage the Agile delivery process of our Workday projects to deliver Workday features and functions across our organization. The ideal candidate will be responsible for coordinating across teams, managing delivery timelines, and ensuring alignment with Agile and/or Scaled Agile (SAFe) practices. This role requires an understanding of Workday functional areas – HCM and FINS, as well as expertise in agile principles, especially in a scaled environment to drive collaboration, productivity, and accountability.

Essential Responsibilities

• Lead Agile Practices: Facilitate SCRUM ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives) to keep the Workday team focused, aligned, and working efficiently within Agile principles. Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Scaled Agile Implementation: Drive SAFe transformation across the teams by implementing and standardizing scaled agile practices. Coordinate with other Agile Release Trains (ARTs) and SCRUM teams to ensure alignment on program objectives and dependencies. Lead Program Increment (PI) planning sessions, including preparation, facilitation, and follow-up activities. Drive adherence to Scaled Agile (SAFe) principles and processes, ensuring seamless cross-team coordination.

• Manage Workday Delivery Lifecycle: Oversee and coordinate end-to-end Workday features and functions delivery from requirements gathering to deployment, ensuring timely and quality completion of project goals. Collaborate closely with product owners, developers, testers, and other stakeholders to align Workday configurations with business needs. Collaborate closely with product owners, developers, testers, and other stakeholders to align Workday configurations with business needs. Monitor and manage delivery schedules, resource allocation, and key project milestones to meet scope, timeline, and budget objectives. Identify, manage, and mitigate risks to delivery, escalating issues as needed.

• Stakeholder Collaboration and Engagement: Work closely with stakeholders, including business users, Workday product owners, developers, and IT managers, to prioritize and align requirements, address project dependencies, and set realistic expectations. Act as a liaison between technical teams, product owners, and business stakeholders to align on requirements, delivery timelines, and expectations. Provide regular updates and reporting on project status, progress, and metrics to senior leadership and stakeholders. Foster a culture of continuous improvement, ensuring that stakeholder feedback is captured, reviewed, and incorporated into future planning.

• Drive Continuous Improvement: Analyze and improve delivery processes through metrics and feedback, implementing best practices to enhance team performance, velocity, and delivery speed.

• Risk and Issue Management: Identify potential risks and obstacles early, proposing and implementing mitigation strategies to keep projects on track.

• Team Development, Empowerment and Leadership: Coach, mentor, and empower team members to improve productivity and ownership, fostering a culture of collaboration, transparency, and accountability. Mentor and develop SCRUM Masters, product owners, and other team members in Agile and SA