Golf Assistant

Description

This position is responsible for ensuring that our customers have an outstanding golfing experience.

ESSENTIAL JOB FUNCTIONS

• Ensure prompt opening and closing of the facility.

• Provide superior customer service to all members, guests and staff.  Greet and welcome all patrons to facility.

• Serve as a source of information for the guests and put them at ease.  Cross promotion of other Company amenities at every opportunity.

• Assist in merchandising to include receiving, purchasing, shop displaying, and shop appearance, pricing, restocking and conducting inventories.

• Responsible for day-to-day operations, including but not limited to player registration, booking tee times, merchandising, monitoring rangers and pace of play.

• Complete daily reports.  Assist in preparation of annual budgets.

• Prepare and present a clean, organized retail area.  Restock displays and counter and help with reorders.

• Continually improve communication skills with regard to telephone and written correspondence.  This includes notes for an employee, information provided on tee-links and responding to customer requests.

• Qualify for and conduct golf clinics and private lessons upon approval of Head Golf Professional.

• Coordinate golf groups and tournaments for our Company.  This is not limited to just the course you are assigned to.

• Assist and participate in organizational meetings and evaluation of the golf staff.

• Greet all golfers and assist in transporting golf bags to and from cars and golf cart.

• Serve as a source of information for the guests and to put them at ease.  Promote other company amenities at every opportunity.

• Maintain fleet of golf carts daily that has a clean and neat appearance.  Responsible to stock carts with score cards, pencil, ice, sand, etc. before each round.

• Responsible for excellent presentation of the work area to include the following:  bag drop, driving range, cart barn, staging area, bag room and parking lot (if you see it, pick it up).

• Responsible for range ball maintenance and distribution of clean, range balls to guests.

• Maintain and improve condition of the course and course markings, i.e., pick up butts and straighten hazard stakes.

• Service members and guests after the round with above and beyond effort and prepare the returned cart for another round and return to the barn for charging.

• Help group coordinators and fellow staff members to prepare for all groups.

• Maintain proper dress code and present a pleasant attitude at all times.