Inside Sales Representative - Bilingual (Spanish/English)

The successful candidate will be responsible for generating and closing sales with prospective customers through cold calling, as well as via telephone, email, and web communication. This role requires fluency in both Spanish and English. On-site in Earth City, MO.

  DUTIES/RESPONSIBILITIES:    

• Cold calling and selling through virtual communication channels.
• Maintain strong understanding of the Mexican market, including cultural nuances and business practices, to effectively connect with and sell to prospective customers.
• Identify and capitalize on sales opportunities within the region.
• Maintain up-to-date information in CRM software (e.g., Salesforce) and sales automation tools.
• Utilize communication tools such as email, video conferencing, and instant messaging for sales purposes.
• Build rapport quickly and maintain long-term customer relationships to create loyalty.
• Achieve and exceed sales goals on a consistent basis.
• Work flexible hours to accommodate clients in the Mexico market.

  SKILLS / ABILITIES:    

• Fluency in English and Spanish, both written and spoken, is essential.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with CRM software (e.g., Salesforce) and sales automation tools.
• Ability to quickly learn and use industry-specific software and tools.
• Strong understanding of sales techniques and principles.
• Proven ability to generate leads and close sales through cold calling.
• Excellent negotiation and persuasion skills.
• Ability to meet and exceed sales targets consistently.
• Exceptional verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to build rapport with customers and maintain long-term relationships.
• High level of self-motivation and a results-driven approach.
• Strong problem-solving skills and the ability to handle objections.
• Ability to work independently as well as part of a team.
• Excellent time management and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and accuracy in record-keeping.
• Comfortable working in a fast-paced, high-pressure environment.
• Flexibility to adapt to changing business needs and priorities.
• Strong ethical standards and a commitment to maintaining customer confidentiality.

  EDUCATION / EXPERIENCE

• High school diploma or equivalent; bachelor’s degree in business, marketing, or a related field is preferred.
• Proven experience in a sales role, preferably inside sales or telemarketing.
• Experience with Flexo and Offset products and services is a plus.

Mark Andy Inc. is an equal employment employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, veteran status, or any other factor which is prohibited by applicable law.