Concessions FOH Supervisor | T-Mobile Arena

 

Position Title: Concessions FOH Supervisor | T-Mobile Arena

Pay Range: $20.00 per hour 

 

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

 

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We're hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the One@Work app.

 

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

 

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
 

Job Summary

 

Mission: To consistently Win One Customer At A Time through teamwork and by living "The Levy Difference."

 

Essential Duties and Responsibilities:

• Manages the operations of multiple concession stands and bar locations while assisting team members and maintaining a safe environment throughout operating hours
• Ensure all stations are set-up and ready for service and events
• Supervise operations before, during and after service and events. Hold pre-shift meetings to set the tone for service and events
• Troubleshoot where needed, including re-stocking of concessions and bars to maximize service and event readiness
• Oversee service standards during events to ensure a high level guest experience. Manage and resolve guest complaints.
• Ensure all appropriate alcohol service signage is in place and that Responsible Service of Alcohol protocols are followed
• Manage team member incidents/accidents and follow all required safety and reporting procedures
• Proactively engaging in processes for loss prevention
• Acts with a sense of urgency and provides friendly, efficient and hospitable service to teammates and guests
• Adheres to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook
• Maintains sanitation, health and safety standards in work areas
• Communicates guest issues to management
• Other duties and tasks as assigned by Management

 

Skills and Qualifications Required:

• Must have 2-4 years' previous experience in the fast food service industry
• At least 1-3 years of leadership experience
• Basic knowledge of SNHD rules and regulations
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Strong communication skills; ability to effectively listen and communicate with guests; retain and communicate menu information and service preferences
• Ability to interact with co-workers and management staff in a clear, business-like and respectful manner which focus on generating a positive, enthusiastic and cooperative work environment
• Ability to operate Point of Sales computer system accurately
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS transactions and product inventory
• Able to communicate effectively by speaking, writing and comprehending English
• Must be of legal age to serve alcohol and possess a health and TAM card
• Requires the ability to work flexible hours, including nights, weekends, and holidays

 

Physical Requirements:

• Frequently reaches, lifts, stoops, bends and cleans to maintain service areas
• Lift, push, and pull up to 50 lbs for set-up, service and clean-up
• Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand

 

Uniform:

• Adheres to location appeara