Senior Supervisor

PURPOSE: 
Duties include managing and supervising the branch and HCA Supervisors; assisting with the overall planning, directing, coordinating, and handling of the branch.  Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service.

RATE: BOE, $24-25 on start 

BENEFITS:

• Work in a striving environment focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients
• Working in a friendly team environment with a collective diversity program
• Job training 
• Medical, dental, vision, and life insurance
• Vacation & paid time off
• Sick days
• Paid holidays
• Bereavement leave

ESSENTIAL FUNCTIONS:

• Serves as a resource for technical questions, applications, and problem-solving

• Prepares monthly statements and analysis for the branch and manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership.

• Manages and supervises the participants’ needs according to the plan of care of the participant and has the direct responsibility for working as a backup in each position supervised.

• Oversees and manages the case notes, care plans, schedules, authorizations, etc. for all participants, as well as the work refusal forms, FMLA, insurance applications, etc. for the branch employees when the Branch Manager is not present in the office
• Has the direct responsibility for working as a backup in each position supervised 
• Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members
• Works in a team to assure the accomplishment of the company's goals

QUALIFICATIONS:

• Excellent communication skills in English
• Ability to Delegate
• A high school diploma or general education diploma
• Reliable transportation and willingness to substitute caregiver
• Some office experience
• Computer skills