About the Role:

Grade Level (for internal use):

About the Role:

The Account Manager role serves as the primary commercial lead for an assigned portfolio of clients. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions across the full MI product suite.

The Team:

Our Technology, Media, and Telecom Account Management team brings together diverse expertise from across S&P Global and the legacy IHS organization, creating a dynamic collaborative environment during this exciting revenue transformation period. We're passionate about working together to support clients who are at the forefront of innovation, especially as AI continues to reshape industries. It's an exciting time to join a team that's helping drive the future of client relationships in this rapidly evolving landscape.

Responsibilities and Impact:

The AM is the central point of contact, responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands, which helps them provide client insights and identify opportunities for growth and retention, unlocking a value for both our customers and for MI.

Planning and Execution:

- Serve as the primary point of contact for clients within a book of business

- Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities

- Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges

- Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners

Renewal Strategy, Proposal & Negotiation:

- Account Analysis to prepare for renewal discussions

- Lead renewal and expansion negotiations

- Work with legal/procurement to finalize contracts and pricing changes.

- Identify and mitigate account risks

Client Engagement & Coverage:

- Understand account health and introduce internal resources as needed

- Build industry knowledge and expertise to advise clients on best practices

- Establish key relationships and champions within accounts

- Promote adoption of new offerings, capabilities, or modules

- Be the voice of the client internally

Cross Functional Coordination:

- Coordinate resources to develop comprehensive solutions to meet client needs

- Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed

- Provide client feedback to inform product roadmap and service improvements

- Ensure alignment with CCO Strategy for key accounts

Compensation/Benefits Information: (This section is only applicable to US candidates) 

S&P Global states that the anticipated base salary range for this position is $102,387 to $ 141583 . Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. 

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.  

What We Are Looking For:

Basic Required Qualifications: