MUSCP - Onboarding Specialist - Charleston

Job Description Summary

MUSCP Physicians is seeking an Onboarding Specialist to ensure a timely and thorough onboarding of new hires and nonpaid individuals. The Onboarding Specialist will serve as the primary customer service contact for questions from hiring managers and new hires regarding onboarding and orientation requirements. The successful candidate will be representing the department by communicating and interacting in a professional, quality customer-service oriented manner and providing excellent customer service to new hires and individuals seeking non-paid opportunities, as well as hiring managers and other departments. The Onboarding Specialist will be instrumental in creating a positive employee experience for new hires as they transition from applicants to employees.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002048 UMA CORP HR Human Resources CC

Pay Rate Type

Salary

Pay Grade

Health-26

Scheduled Weekly Hours

40

Work Shift

Job Description

• Facilitates the preboarding requirements and onboarding program for new hires and nonpaid individuals in the Charleston market to ensure compliance with applicable laws and regulations.
• Ensures all preboarding requirements have been met for Charleston faculty physicians, all Regional Health Network new hires and non-paid opportunities through affiliation partnerships.  
• Assigns new hire onboarding & orientation tasks and sends out reminders in Workday.
• Creates and/or updates employment sponsorships in the Forefront Identity Manager system.  Coordinates the delivery of NetIDs and passwords to new hires and nonpaid individuals. 
• Confirms background checks have been authorized and results are obtained for clearance to begin employment or nonpaid opportunity.  Negative results discussed with TAM for adjudication.
• Collects appropriate documentation for the role, including any license, certification or registration documents and verifies validity of documents, as needed.
• Schedules EHS appointments and confirms clearance from EHS.  Issues with clearance are discussed with TAM for review. 
• Processes I-9s and e-Verifys for new hires in Equifax system in accordance with DHS requirements.  Collects and verifies acceptable documentation provided per I-9 DHS requirements.
• Verifies prior MUHA/MUSC service dates and updates the new hire form for new hires coming from one of the other entities.
• Verifies all onboarding requirements have been completed for new hires before orientation and sends out clearance notification to new hires and their hiring managers.
• Creates and revises biweekly orientation list, creates and verifies the new hire forms and ensures completed new hire forms, to include all position numbers and employee ID numbers, have been submitted to HRIS and to the Benefits team.
• Creates new hire orientation report for payroll and verifies the accuracy of all banking information per documentation provided.
• Notifies Employee Experience Coordinator of the nonpaid individuals who need mandatory modules assigned in MyQuest.
• Serves as point of contact for questions from hiring managers and new hires regarding onboarding and orientation requirements.

Additional Job Description

Required Minimum Training and Education: Bachelor’s degree in Human Resources Management, Business Administration or related field from an accredited college or university, or High School Diploma or equivalent and two years of progressively responsible, business or customer service related experience in a dynamic and diverse environment.  Human resources or payroll experience preferred.  PHR or SHRM certifications accepted in lieu of experience.  

Required Licensure, Certifications, Registrations: PHR or SHRM certification preferred

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.  Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs.  Infrequently work in dusty areas and confined/cramped spaces.

If you like working with energetic ent