Merchant Account Executive

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Merchant Account Executive

What does a successful Merchant Account Executive do?

In this dynamic and rewarding role, a successful Merchant Account Executive will be responsible for a portfolio of Community Financial Institutions of varying size and complexity. You will enjoy developing strategic growth plans and drive retention with the financial institution at multiple levels of leadership, including executive leadership up to CEOs. You will thrive in the client’s office, driving lasting results and relationship longevity. Lastly, a successful Merchant Account Executive will increase satisfaction and loyalty for current clients while optimizing and protecting revenue.

What you will do: 

• Reach across Fiserv to solve complex issues as well as participate in strategic and tactical initiatives for continued efficiency, with a strong focus on delivery of results.
• Partner closely with our internal support teams to ensure we are aligned on the objectives and meeting expectations of the client.
• Ensure client retention and controlling renewal compression to limit the erosion of pricing at renewal.
• Build, foster, and maintain client relationships to improve visibility of additional company solutions and develop further growth opportunities.
• Conduct client training, metric performance discussions, and serving as an escalation point.

What you will need to have:

• 6+ years selling experience in merchant services
• 2+ years of managing a portfolio of clients
• Bachelor’s degree or an equivalent combination of education, work, and/or military experience

What would be great to have:

• 1+ year work experience in a financial institution (bank or credit union)
• Experience with Salesforce, eCRM, Microsoft Office
• High proficiency in Excel and PowerPoint, PowerBI

Important info about this role:

• Ability to travel minimum of 50% of the time and work weekends/evenings, as necessary

Perks at work: 

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. 
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP. 
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan. 
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. 
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program. 
• Advance your career with training, development, certification, and internal mobility opportunities. 
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-CR1

Salary Range

$0.00 - $0.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equali