Underwriter (Remote)

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

About the opportunity

Join as Underwriter to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Some of the other responsibilities include:

• Review merchant applications for accuracy and completeness of information and evaluate applications to ensure they are not prohibited under credit policies.
• Evaluate application for credit worthiness and complete underwriting due diligence.
• Evaluate applicant business models to identify risks and accurately assess exposure.
• Prepare and/or review initial credit analysis based upon documents such as; credit reporting from various agencies, business and personal financials and tax returns and prior processing statements.
• Work with Account Managers, ISO Partners and/or applicants as required to resolve application issues and or pend items.
• Obtain, compile, and maintain confidential records of applicants' credit histories, corporate financial statements, and other financial information. Update company systems with this information as required.
• Liaise with company sponsor banks on applications that require sponsor bank concurrence or approval.
• Maintain department spreadsheets, systems and records as required to process and update applications, periodic reviews, audits or other credit related activities.
• Participate in management of the departmental email boxes.  Respond to emails from management, sponsor banks, sales reps, partners and others as required.
• Interface with Risk and Compliance personnel on merchant issues and risk mitigation as appropriate.
• Interact with internal and external sales teams regarding findings and/or request additional documentation to further evaluate and mitigate potential risk.
• Ensure the prompt turnaround time to applications received with timely escalation of any issues requiring management attention.
• Perform other related duties as assigned by management.

- The average base salary pay range for this position is $45,000 to $55,000

- May be considered for a discretionary bonus

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required qualifications for this role:

• Two to three years related underwriting experience
• Prior experience in credit card processing - acquiring or issuing - preferred
• College degree or related college coursework preferred
• Ability to read and interpret documents such as credit reports, contracts, sales agreements
• Excellent written and oral communication skills
• Strong organizational, problem-solving, critical thinking and analytical skills.
• Strong time management skills
• Ability to review, analyze and apply multiple policies
• Independent thinker w/ ability to make decisions based on proper application of policies
• Ability to multi-task and manage priorities and workflow in a dynamic, fast-paced environment

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Acute attention to detail
• Excellent customer service skills
• Ability to deal effectively with a variety of individuals at all organizational levels

• Ability to communicate professionally and effectively in person, on the phone, electronically or through other means to individuals and groups
• Proficiency in Microsoft Office products and database