Sr Product Manager Business Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Sr. Product Manager for the Issuing Solutions Digital Enablement Product team will support Business Operations and Finance and be responsible for helping provide rigor and attention to everyday processes and activities to ensure the Digital Enablement Product business runs smoothly. This position will help provide the business infrastructure needed across a variety of initiatives ranging from providing financial planning and analysis support, billing, executive program dashboard development and upkeep to strategic initiatives such as new product pricing strategy, existing product upsell strategy, and product P&L modeling. The role will also be focused on partnering with cross-functional team members to help Digital Enablement prepare for internal presentations and other internal and client requests. This is a critical position reporting to the Director of Digital Enablement Business Operations and Finance. The role requires considerable cross-functional collaboration, willingness to work with a global team across time zones, superb project management skills, flexibility to adapt to a variety of projects and initiatives and ability to operate proactively.

Essential Functions

• Create monthly management dashboards for Digital Enablement (DE) and month-end financial analysis reports in a timely and accurate fashion that is utilized by Client Services, Product, and Sales.

• Lead operational activities performed by department including monthly Digital Enablement billing processes (reviewing, validating, and submitting of manual billing adjustments), billing audits, future billing automation projects, financial modeling updates

• Flexibility with time zones to attend meetings and work cross-functionally with teams globally

• Identify potential gaps or areas for improvement in a broad range of current systems, processes, and policies. Work with cross-functional teams to implement changes.

• Drive analysis and due diligence to provide key business insights for high-priority initiatives (e.g. key client pricing, new product pricing, product re-pricing and upsell)

• Participate in the development and management of the Digital Enablement P&L. Support ongoing management of DE P&L by reviewing outputs and identifying areas to focus additional analysis to drive better business decisions.

• Lead delivery and orchestration of content for Digital Enablement internal requests and presentations (e.g., QBRs, client presentations, etc.)

• Other duties as deemed necessary

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Adaptable to a variety of different work and projects
- Excellent analytical and quantitative skills with well-structured analyses and attention to detail
- Curious and inquisitive, with a strong desire to get beyond the “what” and into the “why”
- Proactive and effective communicator, experienced in presenting information to all levels
- Experience in highly matrix organizations with multiple stakeholders.
- Highly adept in Microsoft Excel and PowerPoint.
- Self-starter who is comfortable in ambiguous environments
- Collaborative