Senior Technical Facility Designer and Engineer

JOB PURPOSE:

The Sr. Technical Facility Design Engineer is a critical role for building and maintaining Midco’s +200 technical facilities. This position will work closely with the technical facilities and key stakeholders to build out, maintain and operationally improve the facility infrastructure, and helps keep Midco as a leading internet service provider in the Midwest.

KEY FUNCTIONS:

• Creation, design, and management of technical facility white space which includes rack layout, hot/cold containment, network infrastructure, branch circuit distribution, power requirements, cable pathway, and projected build phases.
• Creation, design, and management of technical facility gray space which includes cooling systems, generators, transformers, switchgear, and uninterruptable power supplies, and projected build phases.
• Collaborate with internal stakeholders to deliver project design criteria and develop Basis of Design and ensure these requirements are met.
• Participate in development of technical facility requirements documentation.
• Research new designs, materials, and construction methods for technical facility building, electrical, and mechanical equipment and related components.
• Create, develop, and maintain technical facility infrastructure site documentation, including floor plans, and rack elevations.
• Review and evaluate RFI, RFP, and RFQ submittals.
• Assist in creating technical facility infrastructure standards.
• Travel to new and existing technical facilities for engineering analyses.
• Manage multiple concurrent projects and meet critical deadlines for project schedules.
• Participate in project coordination meetings, and clearly communicate any necessary or recommended updates to project scheduling.
• Ability to effectively troubleshoot site mechanical and electrical systems remotely.
• Ability to respond remotely to unplanned events without immediate supervision.
• Communicate clearly and regularly with the Technical Facilities Manager regarding any potential or outstanding problems or issues.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers
• Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Work closely with the Network Operations Center (NOC) to ensure critical parameters are being monitored by the NOC.
• Adhere to Midco privacy guidelines to ensure each customer’s privacy.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
• finding ways to cut through ambiguous problems.  
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• Bachelor’s degree in engineering or equivalent technical degree or experience required.
• Minimum of seven years’ experience in technical facilities or commercial building construction field required.
• Knowledge of Data Center or Critical environment electrical and mechanical Infrastructure preferred.
• Experience in Data Center Infrastructure / Building Management Software systems required.
• Experience in development of MOPs/SOPs for carrying out systems operations required.
• Ability to create, read, and comprehend blueprints and building documentation required.
• High level of understanding all aspects of building construction – specializing in electrical construction required.
• Applicable knowledge of NEC, OSHA, NFPA and other safety codes required.