Assistant Restaurant Manager, F&B-Wicked Weed

Harrah’s Cherokee Casino & Hotel Position Description

 

POSITION TITLE:                                              Assistant Restaurant Manager

DEPARTMENT:                                                 Food and Beverage (Selu, Wicked Weed, Gordon Ramsay, Guy Fieri)

GRADE/FLSA STATUS:                                     L10 – Exempt

BADGE TYPE/COLOR:                                      Key-Blue                                                               

REPORTS TO:                                                   Restaurant Manager

SUPERVISES:                                                    Food Service Supervisors, DR Supervisor

 

JOB SUMMARY:

Contribute to the operating success of the property by operating a successful and exciting restaurant. Be an energetic people person who is a highly visible front of house manager specializing in building strong relationships with players & employees.

 

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
2. Perform all manager duties in absence of a Restaurant Manager
3. Assist in the preparation of annual budgets and plans for restaurant operations
4. Assist in the preparation of annual staffing projections for restaurant operations
5. Provide input and feedback on menu design
6. Ensure all food and beverages served meet established standards
7. Enforce appearance standards
8. Encourage Spotlight standards; serve as Spotlight role model
9. Build templates for schedules, shift logs, seating charts
10. Ensure service recovery activities
11. Assist in the selection of new employees, training and providing each with the knowledge, development and appropriate direction to perform his/her responsibilities
12. Provide continuous positive coaching for development of employees and appropriate corrective action when necessary
13. Ensure completion and delivery of accurate timely performance appraisals and maintains accurate work history entries
14. Special projects, as requested
15. Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
16. Develop and maintain strong teamwork between front of house and back of house restaurant personnel as well as work with other departments for the overall good of the casino

• Responsible for, or actively participates in, the initiation of personnel actions including but not limited to: interviews, training, candidate selection, terminations, performance reviews, promotions, transfers and disciplinary actions

1. Train subordinates, providing each with the knowledge, development and appropriate direction to perform his/her responsibilities
2. Conduct pre-shift meetings to communicate important information
3. Serve as communication liaison to subordinates and to F&B Manager

• Assist in monitoring Bartenders and other employees with cash to ensure proper cash handling procedures
• Assist in conducting a physical inventory of bar ware and requisition replacement items as needed
• Ensures all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
• Monitor asset control of liquor bottles, draft and bottled beer, and wine
• Adhere to regulatory, departmental and company policies in an ethical manner

       

MINIMUM QUALIFICATIONS:

1. High school diploma/GED required
2. BSBA degree from an accredited educational institution in business or hospitality preferred or total of 5 years’ experience in the Food and Beverage industry required
3. One to three years supervisory experience required
4. Two years managerial experience in a full-service restaurant preferred
5. CARE certified
6. Manager Serve Safe certified
7. Must demonstrate the following essential knowledge and skills:
8. Knowledge of food preparation and presentation