Senior General Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

The Senior General Manager (SGM) will serve as a key member of the leadership team, overseeing property management services for a portfolio of Class A office assets in Seattle. In this pivotal role, the SGM will be entrusted with managing properties in strict accordance with JLL's established standards, procedures, and the Management Agreement. The position demands a results-driven approach, focusing on achieving financial targets, meeting operational objectives, and ensuring the highest levels of client and tenant satisfaction.

Working in close collaboration with our client and the Account Director, the SGM will play a crucial role in comprehending our clients'  objectives and formulating tailored, property-specific strategic plans. Moreover, the position requires exceptional communication skills to maintain strong, productive relationships with building owners and tenants, ensuring alignment with organizational goals and stakeholder expectations.

What your day-to-day will look like:

• Development and implementation of operating and capital budgets, and financial reporting
• Ensure tenant satisfaction by implementing retention program
• Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.
• Assist in developing policies and procedures for tenant rent collections
• Ensure property, or properties, are operating in accordance with JLL best practices
• Setting goals and objectives for employees reporting to SGM
• Participating in regional and national property management initiatives

Required Qualifications:

• Minimum of eight (8) years of commercial real estate or property management experience
• Minimum of five (5) years of experience managing a team of four (4) or more people
• Advanced oral and written communication skills | Efficient problem-solving skills
• Strong financial and accounting acumen, and experience with budgeting and financial reporting

Preferred Qualifications:

• Bachelors Degree
• Real Estate License is required within the first six months of assuming the position
• Client focused approach
• Proficient in Microsoft office and other required software

Location: On-Site

Salary Range: $165,000 - $180,000

Estimated compensation for this position:

160,000.00 – 180,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Seattle, WA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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