Job Description Summary

At GE HealthCare, our passionate people are creating the products, solutions and services our customers need to deliver the best patient care possible.

As part of the Engineering Organization, the Reliability Architect is primarily responsible for supporting the ongoing execution by helping establish Service Level Objectives of the different Engineering teams to achieve the business Reliability goals, You will refine performance targets, provide the strategic vision and reliability roadmap, lead design improvements, generate observability metrics targeting business and technical audiences, and enforce reliability best practices. You will maintain the Surgery DFR process and drive the quality of the different business releases. This role is instrumental in ensuring that our products perform as specified and do not fail in the install Base. A high level of quality is expected from our products.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities

• Identify process and infrastructure gaps to increase operational reliability

• Responds to production Install Base incidents and determine how we can prevent them in the future

• Partner with other Engineering team leads to bring best practices and enforce the DFR process

• Train the organization on the Surgery DFR process

• Triage testing data to work with the Software and Hardware teams to address issues. Ensure reliability growth to fulfill the reliability goals of the final product

• Facilitate Technical discussions during the Development phase to address the resolution of issues

• Participate in the review of Hardware test plans definition and Technical Reviews to promote good reliability practices

• Build and support Automated Testing Infrastructure

• Develop an adequate System level understanding of all the Surgery platforms and products

• Supports the monitoring of software performance over the development of the products

• Partner with other SREs to have a common strategy to implement the DFR process in the different programs

• Create team mechanism(s) to follow up on the activities of the other SREs to look for reliability progress, potential needs, or issues

• Define the adequate SLOs of the Software and Hardware Teams

• Develops Technical papers to define the necessary statistical methodologies to implement the DFR process

• Define a common strategy for the System level reliability technical reviews and ensure the proper flow down to the other Engineering reviews

• Work with the Functional Engineering Managers to define the resources and timelines required to execute the defined SLOs

• Participate with the GE HealthCare Reliability Central Team, defining and promoting good reliability practices

• Provides necessary information to Upper Management to make decisions around quality during the development and conclusion of the programs

• Work with global Surgery reliability leads to the exchange of data or work in initiatives

• Develops new automated testing strategies customized by the program; this will include the ability to adapt the infrastructure to new statistical approaches

• Triage Install Base information such as service replacements to identify the opportunities for improvements. Additionally Supports the Service team in the understanding of Install Base issues

• Participate with the Complaint Handling Unit team in triaging information to understand the baseline of the new products and the level of effectiveness of the active projections

Required Qualifications 

• Bachelor’s degree in Systems Engineering, Reliability or Science in STEM degree    

• Minimum 6 years of experience in product development or research development environment                    

• Experience in data and trending analysis

• Experience in reliability statistical methodologies

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this position

• Must be able to work onsite daily out of our Salt Lake City, UT location.

Desired Characteristics

• Master's degree is a plus

• Experience in Medical or other Regulated Industries

• Reliability Certification

• Demonstrated St