Manager, Community Impact and Engagement - Days

Hourly Pay Range:

$42.54 - $65.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Manager, Community Impact and Engagement

• Location: Evanston, IL

• Full Time, 40 hours

• Hours: Monday-Friday, 9am-5pm

• Required Travel: Some travel to other hospital locations and community partners as needed

A Brief Overview:

The Community Impact and Engagement Manager will cultivate and enhance impactful partnerships within assigned hospital service areas. This role evaluates and understands local health needs and partners with internal and external stakeholders to inspire and co-create innovative, meaningful programs and interactions which improve community health and wellness, while creatively showcasing Endeavor Health’s community-connected care. The role understands how to evaluate the effectiveness of programs via qualitative and quantitative goals and develops clear guidelines to assess programs on an ongoing basis. The Community Impact and Engagement Manager will actively source stories of community connection and collaborate with the System Director of Community Impact and Engagement as well as the Marketing and Communications team to help amplify awareness and visibility for internal and external audiences. This manager will be rooted in a strong sense of ownership for community wellbeing, will consistently take initiative and will proactively seek opportunities to enhance and strengthen current outreach plans, including cultivating ongoing engagement within diverse community populations.

The Community Impact and Engagement Manager will serve as a project manager for several functions of the Community Impact and Engagement team including the Community Health Needs Assessments (CHNA), the Community Investment Fund (CIF), community relations, health equity initiatives and health and wellness programming.

This is a highly cross-functional role requiring both strategic and tactical execution. This role requires someone who is highly collaborative, enthusiastic, open-minded, curious, dedicated, and a positive, proactive problem solver who tirelessly seeks to engage with community organizations and extend Endeavor Health’s impact within the community.

What you will do:

• Develop and manage annual community relations/community benefits plan that takes into consideration the results of the CHNA; the annual inventory of classes, engagements, and community contributions; corporate goals and objectives; the unique needs of each hospital’s community; and available resources. 20%

• Support community benefit reporting processes with responsibility for maintaining the Community Benefit Inventory for Social Accountability (CBISA) or equivalent tracking software. Convenes quarterly meetings to review and track progress of CHNA and/or Community Benefit reporting.  Review and validate data within CBISA or equivalent and train users in proper reporting and entry.  Apply other tracking tools as needed. 20%           

• Explore and build innovative, creative, “outside the box” relationships which support community-connected healthcare; engage proactively with area stakeholders (business, educational, community) to cultivate ongoing collaborative relationships; participate on a variety of community boards and committees to increase Endeavor Health’s visibility and commitment to community; manage and lead hospital’s community advisory committee and/or other ongoing interactions with external organizations. 20%

• Support the execution and monitoring of the Community Investment Program, including application submission, evaluation and grant funding processes.  Monitor use of the Community Investment Fund and related partnership activities. Convene quarterly meetings of funded partners and internal liaisons. 20%

• Serve as project manager for the annual community benefit reporting and data collection. Collaborate on the communication of hospital’s community benefits, internally and externally, including preparing the annual Community Benefits Report to support the hospital’s non-profit status along with an annual community impact report for community leaders and Endeavor Health team members. 10%              

• Participate in the planning and execution of community health and wellness programs and education throughout the system. 5%

• Highlight and celebrate community partnerships and initiatives on an ongoing basis through internal and external channels, to demonstrate ongoing community connection; Lead various hospital and/or community initiatives and volunteer events. 5%

What you will need:

• Bachelor's degr