Director, Transportation

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is the business behind the world’s brands reaching nearly 90 percent of the world’s population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is based at our office in Buffalo, NY, and has the opportunity for hybrid work with 3 days onsite and 2 days remote per week.

Your Role:

The Director of Transportation will lead transportation and logistics activities across Ingram Micro’s North American region. Reporting to the Vice President of Global Logistics and Transportation, this position serves as a highly impactful and influential member of the regional Operations Executive team by driving continuous improvement in transportation services, ensuring consistent and predictable partner experience, and leading-edge financial performance.

The position is accountable for all transportation activities and results associated with the company's North American businesses, including all related international transactions and export compliance. Responsible for more than fifty regular carrier partnerships and an annual spend of more than $200M.

• Achievement of best-in-class transportation and logistics services for all Ingram Micro lines of business and development of required capabilities and team to establish a transportation services center of excellence.
• Development of strategic plans and execution improvements of all transportation and logistics systems, including the implementation of TMS, ERP, OMS integration, address validation, freight audit, and payment centralized solutions to support customer billing, labeling, tracking, and tracing, labeling, and manifesting.
• Leads the implementation, development, and optimization of all logistics processes in North America, supporting foreign trade and compliance (in conjunction with the global trade/compliance department).
• Serves as lead contact for authorities, external and internal customers as well as support of other Ingram Micro companies in all questions concerning logistics and foreign trade, compliance, and legal matters.
• Collaboratively partners with Ingram Micro business leaders, operations, sales, customer support, finance, IS and IT, strategic sourcing, and engineering to ensure alignment supports an accelerated transformation to achieve exponential improvement in transportation services, costs, and solutions.
• Oversees the acquisition of transportation providers to develop a broader network in collaboration with our global procurement team.
• Management of enterprise transportation management systems (JDA). Updating the information technology and automating as much as possible a centralized automated regional logistics process (TIA, GTS/GTS, Blue Yonder Logistics module) by increasing throughput and efficiency in cooperation with all operational areas.
• Negotiation of all carrier contracts and service agreements. This includes working closely with Ingram Micro WW legal, risk management, and security teams to reduce liability exposure for Ingram Micro.
• Set operations policies and standards, including determination of safety procedures for the handling of dangerous goods. Ensure compliance with hazmat & secured shipping requirements including the development of specific processes to collaborate with operations on shipping accurately.
• Develop functional policies and procedures that ensure compliance with ESG strategy.
• Preparation of the annual budget and managing department at or below budgeted levels for both percent of sales and cost per unit/order; investigate and explain all variances (favorable and unfavorable) to budget/history. Fully manage transportation & logistics forecasts and budgets (OPEX and CAPEX) Control, manage, and supervise the logistics clearance in the region with the respective duty and VAT charges for an Ingram Micro revenue stream of exceeding $1.4B.

Directing the day-to-day management of meeting the company's transportation service requirements, including:

• • Managing the transportation team to departmental KPI's and where appropriate establish/track new KPI's.
  • Continually review shipping requirements to determine the best carrier options for the inbound and outbound transportation platform across all busines