2nd Shift Lead Investigation Specialist

Schedule: Monday - Friday   Hours: 4:00 pm - 12:30 am

Mandatory overtime is determined by business needs and may require additional hours during the regular schedule, as well as availability on weekends.
Dress Code: Casual attire is acceptable but must be within company guidelines. Closed toed shoes are required.

INMAR
3845 Grand Lakes Parkway
Grand Prairie, TX 75050

Position Summary: 

The Lead Investigations Specialist (IS) is responsible for the detection, investigation, and documentation of unaccounted controlled substances and pharmaceuticals. The Lead IS will ensure compliance with state and federal regulations and adhere to all reporting requirements.

As a Lead Investigations Specialist (IS) you will be responsible for supporting the Supervisor, Regulatory & Compliance in overseeing the day to day operations of the Investigations team.

Primary Accountabilities: 

Operational (75%)

• Monitor and conduct investigations of unaccounted drugs.

• Assimilate facts, photographs, and other evidence of potential diversion, and accurately organize materials;

• Draw logical conclusions from the evidence;

• Articulate findings in a well-written and professional manner that is appropriate for distribution to customers

• Internally communicate inventory shortages.

• Support the oversight and participation in inventory audits and events.

• Prepare well-written communications that are appropriate for distribution to customers.

• Support the supervision activities of the investigations team

• Perform other duties as assigned.

Analytical (25%)

• Analyze drug discrepancies in order to track and identify trends for investigations.

• Collaborate with team members to improve efficiencies and ensure compliance with all federal and state regulations pertaining to unaccounted controlled substances.

• Utilize analysis tools to aggregate totals of drug discrepancies.

• Evaluate operational processes that create vulnerabilities for potential diversion.

• Identify new tracking methods to further identify threats to the drug distribution cycle.

Required Qualification:

• High School diploma (or equivalent required)

• Degree not required but minimum of Associate’s degree preferred.

• Experience in a lead level or supervisory capacity preferred.

• 4-6  years’ experience performing investigative and/or analytical type work.

• Work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.

• Proven interpersonal and communication skills, and the ability to delegate and prioritize work

• Able to handle difficult client situations in a manner that maintains good business relations, both internal and external

• Strong ability to use Microsoft Office and Google suites; experience using basic office equipment

• Able to follow standard operating procedures and follow instructions

• Able to work independently and as part of a team

Individual Competencies:

• Personal Credibility: Demonstrates concern that one be perceived as responsible, reliable, and trustworthy.

• Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results.

• Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, and sequential approach.

• Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues, and challenges while weighing the accuracy and relevance of the facts, data, and information. 

• Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.

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