Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

Are you passionate about driving projects that improve experiences for both customers and employees? Do you love tackling cross-functional projects? Do you enjoy problem-solving and working with others to resolve and mitigate customer issues? Are you naturally curious with a penchant for problem-solving and process improvement? Do you pride yourself on being communicative and know how to leverage this skill to keep stakeholders informed and projects running smoothly? 

Justworks is seeking a Tax Systems SME for its Payroll Compliance and Tax Research Team to ensure operational and system compliance in support of our Payments, Payroll and Tax business. As a driver of operational compliance, you will be responsible for ensuring tax updates are validated and successfully uploaded to all applicable systems on time. 

You’re an effective communicator, having worked with systems processes and best practices. You’re a self-starter who is continually learning and developing. You strive to make automation as intuitive as possible for end users and are looking to bring your knowledge to a fast-paced, entrepreneurial environment.

Your Success Profile

What You Will Work On

• Coordinate payroll tax related software updates, their validation and successful implementation in support of our payments, payroll and tax engineering and operational teams
• Research and analyze system requirements for new tax changes, noting any compliance gaps and provide insight on new technologies
• Review employment tax legislative updates, assess risk and recommend required system and operational changes to remain compliant 
• Interact with government agencies to represent Justworks in furtherance of our compliance and automation goals
• Collaborate with product and engineering teams to define requirements for new tax payment and reporting products, ensuring alignment with business objectives and compliance standards
• Lead the testing and validation phases of the tax payment and reporting system, coordinating with various stakeholders to ensure system functionality meets end-user needs
• Quarterback new operational and compliance system enhancements, including Robotics Process Engineering, drive and monitor progress through completion and lead post implementation maintenance plan  
• Identify, communicate, and escalate potential compliance risks and system gaps
• Serve as a compliance subject matter expert to troubleshoot issues prior to elevating to third-party vendor and act as liaison for issue resolutions
• Maintain system application SOX compliance and coordinate system support for in and out-of-scope processes
• Assist with resolving deficiencies that arise in audit and compliance validations
• Facilitate regular system review meetings to gather feedback and identify areas for improvement in the payroll, tax payment and reporting system
• Develop and maintain comprehensive documentation on system processes, user guides, and best practices for the tax payment and reporting system to ensure efficient, scalable, and compliant payroll and payroll tax systems
• Organize and lead regular validation compliance efforts to ensure completeness and accuracy of exception data being presented for review
• Monitor and report on key compliance metrics as well as present the status to stakeholders
• Maintain a positive attitude, even in the face of adversity
• Drive and develop improvements where appropriate and perform other related duties, as assigned

How You Will Do Your Work

As Senior Manager, Payroll & Tax Systems in PTU, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in