Food & Beverage Supervisor Intern - Summer 2026
Grand Traverse Resort and SpaAbout the role
SUMMARY
Our Food & Beverage Department is looking to bring aboard an intern for summer 2026. Hospitality or Business related majors are encouraged to apply. This position will support the Restaurant Manager(s) and staff in all activities for a designated Food & Beverage outlet. You will be expected to perform the following duties (not all inclusive): open & close outlet(s), host, serve, bartend, food prep, lead server, assist Banquet Department, the F&B Director, Restaurant Manager while ensuring the quality of service expected and responsible for 100% guest satisfaction while providing a consistent quality of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• To foster an environment conducive to guest satisfaction through prudent supervision and training of staff
• Assist in the training and coaching of all bartenders, servers, greeters, bussers and cashiers
• Encourage and motivate staff to maintain a high level of morale at all times
• Practice and promote safe alcohol management
• Follow all state laws regarding intoxicated patrons
• Promote and practice professional and consistent standards of service and cleanliness to all employees
• Control labor schedules in accordance with budgeted costs
• Monitor the use and handling of facility resources, including linens, equipment and paper products
• Monitor guest satisfaction and feedback on a daily basis
• Submit paperwork and reports as requested, in an orderly and timely manner. These could include disciplinary action forms, work orders, requisitions, payroll and purchase orders.
• Follow all prescribed sanitation laws issued by county health department
• Ensure beverage service is prompt and efficient while following all local and state laws regarding beverage product and service
• Ensure quality food and beverage standards are met
• Assume all responsibilities delegated by the manager and do any or all other duties to fulfill customer needs and requests
• Complete group recap sheets on a daily basis
• Responsible for ordering of supplies and keeping adequate par up levels
• Perform opening and closing procedures of restaurant
• Attend meetings as required and safety training
• Support all management in their decisions and assist staff as needed
• Complete all assignments requested of you
• Follow all policies as delegated by the Restaurant Manager and do any and all other duties to fulfill guest’s needs and request
• Provide quality products, excellent service and a friendly atmosphere for all guests
• May be responsible for your own cash, bank key and gift certificates
• Operate MICROS Computer System
• Clear and clean tables and assist busser
• Balance shift ending paperwork and daily cash drop. Complete all end of shift paperwork
• Must follow proper grooming and dress standards set forth by the Employee Handbook
• Must understand and abide by environmental practices of the resort
• Other duties as assigned
EDUCATION/EXPERIENCE
• MUST BE currently enrolled at a University, College, or Community College and receive college credit for the Internship
• Must have a minimum of 1 years working in food preparation position
• Must have a current safe food handling certification or obtain one within 90 days of hire
◦ Prefer a minimum of 6 months working in a supervisory role
ADDITIONAL INTERNSHIP RESPONSIBILITIES
• Attend bi-weekly intern meetings and committee meetings.
• Complete internship projects
• Work a flexible schedule, 30-40+ hours per week.
OTHER SKILLS AND ABILITIES
• Extensive knowledge of food and beverage service, product, cost control, labor control, marketing, and sales technique
• Must have a sense for time and urgency and be able to complete tasks and projects in a timely manner
• Must have excellent customer service and communication skills, both written and verbal
• Must be highly motivated with a positive attitude and have the ability to multi-task
• Must be able to carry both small and large trays of food and beverages
• Applicant must be able to work well as an individual and as a member of a team with a goal of providing outstanding guest service
TYPICAL PHYSICAL DEMANDS
Ability to stand for prolonged periods of time. Constant stooping, bending and carrying of items that sometimes exceed 30 pounds however limited to 100Ibs.
TYPICAL MENTAL DEMANDS
• Requires the ability to interact with people beyond giving and receiving instructions
• Must be adaptable to performing under stress when confronted with an emergency
• Must be able to effectively handle stressful and compromising situations while remaining focused and professional
WORKING
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