Company:

Qualcomm Technologies, Inc.

Job Area:

Operations Group, Operations Group > Business Operations

General Summary:

**This position is not eligible for Qualcomm immigration sponsorship.**

The Role

The Business Operations Analyst will support the Datacenter Business Unit (BU) by driving operational efficiency, supporting planning processes, and enabling smooth execution across the AI Datacenter business. This role will provide analytical and operational support across demand forecasting, S&OP workflows, capacity and supply tracking, post‑sales operations, and KPI reporting. The analyst will work closely with cross-functional teams to help scale and streamline critical business processes.

The Person

We are seeking a proactive, detail-oriented analyst with strong organizational, analytical, and communication skills. The ideal candidate thrives in a dynamic environment and is eager to develop expertise in operations, planning, and business process optimization. A strong problem‑solving mindset and willingness to collaborate across teams is essential.

Key Responsibilities

• Support business operations activities including planning cycles, operational reviews, and performance tracking for the Datacenter BU.
• Assist with Sales & Operations Planning (S&OP) processes: consolidate demand inputs, update build plans, and support risk/mitigation analysis.
• Track dock-to-activation cycle times, build progress, and operational yields across sites/vendors; assist in identifying bottlenecks and improvement opportunities.
• Support post‑sale operations including warranty/RMA workflows, spares management, and Service Level Agreement (SLA) tracking.
• Help build and maintain dashboards, KPIs, and reporting mechanisms for capacity, cost, and service metrics; support automation and data pipeline improvements.
• Partner with Finance, Engineering, Sales, Operations, and Program Management to support execution of BU priorities.
• Assist in operational process improvements to drive scalability, accuracy, and cross-functional alignment.
• Leverage AI-enabled tools to enhance reporting, analytics, and operational workflows.

Minimum Qualifications:

• Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience.
OR
High School Diploma or equivalent and 4+ years of business operations or related experience.

Preferred Experience

• Experience in business operations, supply chain, demand planning, program coordination, or related analytical roles.
• Understanding of demand forecasting, build planning, and supply chain fundamentals.
• Exposure to warranty, service, or support operations is a plus.
• Strong analytical and problem‑solving skills; proficiency in Excel and data visualization tools (Tableau, Power BI, etc.).
• Strong communication skills and ability to work effectively with cross-functional teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with operational metrics, financial processes, or hardware deployments is preferred.
• Experience applying AI tools to improve analysis and workflow efficiency is a plus.

Preferred Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, Engineering, Finance, or related field.
• 3-5 years of experience in business operations, supply chain, program management, or analytical roles.
• Semiconductor, datacenter, manufacturing, or high-tech industry experience preferred but not required.

Additional Information

This is an onsite, San Diego–based position and is expected to comply with the company’s onsite work policy.