Administrative Assistant

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱35,000 - ₱55,000 / month

Description

We are seeking a highly organized and proactive Administrative Assistant to join our team. In this role, you will support the day-to-day operations of our client by managing a variety of administrative tasks, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be detail-oriented and able to prioritize multiple tasks. 

Key Responsibilities

1. Data Management: 

• Create, maintain, and update spreadsheets. 
• Pull reports from various sources, enter data into software systems, and ensure accuracy. 
• Perform regular data entry tasks and ensure consistency and reliability of data. 

2. Email and Communication Management: 

• Monitor, prioritize, and respond to incoming emails on behalf of the team or department. 
• Manage email correspondence efficiently, ensuring timely responses to inquiries. 
• Draft and send professional emails as needed to clients, team members, and other stakeholders. 

3. CRM Management: 

• Update and maintain CRM system with client information, interactions, and progress. 
• Ensure CRM data is up to date and accurate for easy reference by the team. 
• Assist with reports and tracking related to CRM usage and performance. 

4. Client Onboarding Assistance: 

• Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails. 
• Ensure that clients are successfully onboarded with clear instructions and support throughout the process. 

5. Schedule Management: 

• Coordinate and manage calendars, including setting appointments, meetings, and reminders. 
• Assist in scheduling client meetings and coordinating logistics as needed. 
• Handle meeting requests and ensure all parties are informed and prepared. 

6. General Administrative Support: 

• Assist with any additional administrative duties or projects as needed to support team members and company goals

Skills, Knowledge and Expertise

• Proven experience as an Administrative Assistant or similar role. • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace. • Experience working with CRM systems. • Strong organizational and time management abilities, with the ability to manage multiple tasks simultaneously. • Attention to detail with a focus on accuracy and reliability. • Ability to maintain confidentiality and handle sensitive information. • A positive, proactive attitude with strong problem-solving skills.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided