Family Coach (Human Services Case Manager)

Initial Posting Date:

10/29/2025

Application Deadline:

11/05/2025

Agency:

Department of Human Services

Salary Range:

$4,409 - $6,420

Position Type:

Employee

Position Title:

Family Coach (Human Services Case Manager)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

  

Opportunity awaits! This position is responsible for providing person-centered, strength-based practice to assist families transitioning into a state of independence through collaboration and partnership within the agency and the community. If you are passionate to assist individuals and families in need, then this position may be right for you!

Summary of Duties

As a Family Coach Navigator you will:

Cultural Competence & Cultural Humility

• Promotes and fosters a diverse and qualified workforce and discrimination/harassment-free workplace.

Core Values

• Demonstrates awareness, understanding and alignment with ODHS Core Values of Innovation, Integrity, Professionalism, Respect, Responsibility, Service Equity, and Stewardship. These values are foundational to the agency’s commitment to becoming an anti-racist organization.

Family Assessment & Coaching

Assist SNAP participants in becoming independent, healthy, and safe through ongoing coaching, collaboration, and coordination.

Coaches SNAP participants, through a minimum of monthly contact, by establishing goals that are rewarding to the participant.

E&T Services:

• Interview to determine employment goals and the need for E&T services. E&T’s goal is to help individuals to obtain a career pathway that achieves long term self-sufficiency.

Employment Services:

• Through assessment and conversations with the individual, identify both short-term and long-range career and life goals. Through the assessment, determine the individual’s skills, strengths and work history in order to create a referral plan that builds on the goals and moves the participant towards a career pathway and self sufficiency

Professional Relationships

• Promotes individual and family self-sufficiency by participating in branch teams and on committees that look for more effective and efficient ways to provide services.

Professional Development

• Continually seeks to develop and improve effectiveness by enhancing communication skills in the areas of giving and receiving constructive feedback, negotiating solutions, personal effectiveness, conflict resolution and team effectiveness.

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field;

OR

• A bachelor's degree in any field <