Administrative Assistant I – Environmental Services

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Assistant I – Environmental Services

                        

Location

Mayfield Hts

                    

Facility

Hillcrest Hospital

                     

Department

Environmental Services-Hillcrest Hospital

                      

Job Code

B16018

                     

Shift

Days

                       

Schedule

7:00am-3:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

Our Environmental Services (EVS) Department is recognized as one of the top-performing EVS teams in healthcare. As an Administrative Assistant, you will provide essential administrative support to the department, including scheduling, managing phone calls, greeting customers, and handling correspondence. Your contributions play a vital role in supporting high-quality patient care and positive outcomes.

This role also offers strong opportunities for professional growth, allowing you to build new skills, gain hands-on experience, and explore advanced career paths at Cleveland Clinic. The position can serve as a valuable stepping-stone to future roles within other units or departments across the hospital.

A caregiver in this role works days Monday – Friday from 7:00 a.m. – 3:30 p.m.

A caregiver who excels in this role will:  

• Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.  

• Manage and prioritize multiple assignments simultaneously and effectively. 

• Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.  

• Administer calendars and schedule management.  

• Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.  

• Provide coverage of other areas, such as front end, point of service and registration.  

 
Minimum qualifications for the ideal future caregiver include:  

• High school diploma or GED  

• One year of office experience   

• Experience using Microsoft Office Suite products, such as Outlook, Word, Excel or PowerPoint. Your experience may be assessed with an online skills assessment  

 
Preferred qualifications for the ideal future caregiver include: 

• Two years of college or business school  

• Typing proficiency of 35 WPM with accuracy 

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without