Technical Program/Solution Manager

Do you enjoy designing and developing technical solutions to difficult business problems? Are you passionate about connecting business and engineering teams to develop the best solution?   

 The Audit, Risk, and Compliance (ARC) Group is looking for a Technical Solutions Manager in the Technology (Tech) team. The ARC Tech team is responsible for identifying insights and solutions and supporting end-to-end projects across the various ARC teams and the broader Microsoft-wide stakeholder community. They build connective tissue across ARC and external stakeholders via analytics and technology and share connected insights to drive informed business action.

As the Technical Program/Solution Manager, you are experienced and comfortable in providing insightful business and data analytics. The candidate will need to be able to apply a breadth of tools that aggregate information from multiple data sources to create a complete business view and translate the data into actionable insights. You will cultivate and create new business insights that support a growing business and result in business optimization. If you are detailed-oriented and an effective collaborator who thrives on driving impact and enabling others, then this Technical Program/Solution Manager role is for you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Develop or partner with Engineering to design solutions to complex technical needs.
• Proposes, designs, builds and deliver solutions that transform raw data into actionable insights and support on-going operational usage
• Collaborate with our business partners to understand objectives, identify opportunities, and prioritize projects to deliver maximum business impact and return on investment
• Understands what options are available and partners with others to identify and select best option for needs, and creates new solutions if needed.
• Ensure delivered solutions are stable, supportable, compliant, extensible, and trusted by our business partners
• Educate customers on how to leverage data as an asset for their function/business
• Drive data standards
• Drive the continuous improvement feedback loop
• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Management Information Systems, Engineering AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
• 2+ years experience managing cross-functional and/or cross-team projects.

Preferred Qualifications

• Ability to be a “thought partner” with business process owners to understand their needs, then guide them towards solutions
• Demonstrated ability to process data using SQL and Python and building dashboards with PowerBI. 
• Experience with Power Platform (Power BI, Power Apps, etc).
• Experience creating data visualizations and modeling using technologies like T-SQL, Power BI (DAX and M Query), Excel,