Staff Product Manager - Builder Experience, Incentive Compensation Management

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.   Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.   About the Role We’re looking for a Senior Product Manager to lead the Builder Experience within our Incentive Compensation Management (ICM) product line - the foundation of CaptivateIQ’s success. This role owns how customers model, configure, and manage their compensation logic within our platform - ensuring that what’s historically been a complex and technical task becomes intuitive, scalable, and enterprise-ready.   You’ll work closely with engineering, design, and CX to shape the next generation of our modeling and configuration experiences - from no-code workflows and modeling primitives, to validation, testing, and collaboration features that power enterprise-grade reliability with consumer-grade usability.   Job Location The candidate selected for this opportunity must reside near one of the following locations:   Hybrid (in-office 3 days per week) Menlo Park, CA Austin, TX   Remote Raleigh, NC  Nashville, TN  Toronto, Canada

What You’ll Do

• Own the Builder Experience roadmap - define and deliver the vision for how customers model and operationalize their incentive compensation plans.
• Deeply understand user workflows - partner closely with customers, CX, and Solution Architects to identify friction points in how admins and builders create, test, and maintain plans.
• Balance intuitiveness with power - design solutions that make modeling logic and workflows feel simple without limiting advanced capabilities required by enterprise clients.
• Collaborate across teams - work hand-in-hand with engineering, design, and GTM to bring features from concept to launch, and ensure smooth adoption across customers.
• Champion platform thinking - ensure your solutions integrate seamlessly with the broader ecosystem of modeling products, leveraging shared objects, reusable components, and consistent UX patterns.
• Drive clarity and execution - define crisp problem statements, measurable outcomes, and success criteria; ensure delivery aligns with broader company goals.

What You’ll Bring

• 6-8+ years of product management and or domain-relevant experience, ideally with data-modeling, workflow automation, or enterprise SaaS products.
• A track record of shipping complex, technical products that balance power and usability - experience in areas like modeling interfaces, configuration tools, or workflow design is a plus.
• Strong customer empathy and curiosity - you go deep to understand user intent, edge cases, and business context.
• Strong product sense paired with systems thinking - you can reason about both UI/UX details and underlying architecture.
• Excellent written and verbal communication skills - able to synthesize complexity into clarity for cross-functional partners.
• Comfort with hands-on collaboration in Figma, user sessions, and with engineering on implementation details.
• A bias toward action - thrives in ambiguous, fast-moving environments where clarity emerges through doing.

Why This Role Matters

• The Builder Experience sits at the heart of how CaptivateIQ delivers value. It’s where customers turn their business rules into live, automated systems. A great builder experience unlocks faster implementations, greater trust, and broader adoption - it’s where the power and approachability of our ICM platform meet.

Benefits

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support ou