Transportation Management Center Shift Supervisor/System Operator IV

This Opportunity

WSP is currently initiating a search for a Transportation Management Center Shift Supervisor/System Operator IV for our Long Island City, NY office.  Be involved in projects with our Mobility Operations Team and be a part of a growing organization that meets our client’s objectives and solves their challenges. 

Your Impact

• Supervise System Operators during shift
• Assist Trainer in training of new staff
• Know the operations and procedures of all ITS systems
• Perform special projects and tasks as requested, delegate tasks to staff members
• Assist System Operators in every aspect of their duties; when necessary
• Assist Operations Manager in developing and updating protocols, procedures, training materials and conducting staff performance evaluation
• Assist in creating and implementing a staff schedule; Update weekly or when necessary
• Communicate with police, rescue, media, tow, TRANSCOM, and construction & maintenance contractors concerning roadway incidents and/or equipment failures
• Consult with partner agency management to construct emergency and special Variable Message Sign (VMS) messages
• In coordination with the Operations Manager, handle correspondence between TMC and outside agencies and authorities
• Meet/Interview potential candidates for hire
• Assist Operations Manager in preparing monthly incident progress reports for our client Resolve problems and staff complaints
• Create Daily Summary Report for the shift
• Mentor new staff
• Exercise responsible and ethical decision-making regarding company funds, resources and conduct and  adhere to WSP's Code of Conduct and related policies and procedures 
• Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies
   

Who You Are

Required Qualifications

• Candidates must meet all of the following conditions:
• High School Diplpma
• 7 years of experience with a TMC type facility and/or traffic management
• 3 years of supervisory experience
• Strong oral and written communication skills
• Personnel management experience
• Public, internal and external relations (works well with internal, external and partner groups and individuals)
• Analytical and organizational skills
• Computer/Software – including MS Office applications, spreadsheets and databases
• Strong interpersonal skills with an ability to work with others in a team environment
   

 

All candidates must successfully pass a NYSP Criminal History Background Check.

 

WSP Benefits:

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Expected Salary: $50,700 - $87,010

WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
 

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About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be ess