Leader, Talent Acquisition Operations

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

 

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

 

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

The Leader, Talent Acquisition Operations,  coordinates and supervises the daily activities of the Recruiting Coordinators and Recruiting Specialist to ensure optimal customer service and efficiency while maintaining program compliance. The leader continually evaluates the effectiveness of recruitment and on-boarding processes and initiates changes that will improve processes, reduce cycle time, enhance candidate experience, and drive cost savings. Sets priorities for the team to ensure task completion; coordinates work activities with other APS partners. Decisions and problem-solving are guided by policies, procedures and business plan.

Minimum Requirements

Bachelor's Degree in Human Resource Management, Business Administration or related field preferred, plus minimum 5 years' experience in Talent Acquisition/Recruitment operations/support or other directly related Human Resources discipline OR combination of 9 years directly related education and experience. Demonstrated leadership skills required.   Preferred Skills and Experience: In depth knowledge of SAP SuccessFactors applicant tracking system and experience with functional level system administration Strong knowledge of federal compliance programs and requirements. Strong interpersonal, verbal and writing  skills with the proven ability to teach, train, coach and develop staff.  HR and/or project management certification (SHRM-SCP, SPHR, PMP, CAPM, etc.) 

Major Accountabilities

1) Leadership and coordination of the Talent Acquisition Operations team of Recruiting Coordinators and Recruiting Specialists.
2) Provides training, coaching, counseling and encouragement to TA Operations team.
3) Maintain recruitment documentation and ensure information in applicant flow database and job files are complete, accurate, and legally compliant. Maintain security and confidentiality of candidate information.
4) Perform functions that ensure on-boarding of new, promoted, and transferred candidates is consistent company-wide and provides the optimum candidate experience.
5) Oversees team schedules, assign tasks and services, and focuses team effort on continuous process improvement to maximize team output.
6) Monitors expenditures of department ensuring prudent use of company money and resources.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.


Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without re