Senior Business Analyst - Salesforce

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. These tests fuel development of its screening program, which aims to address the needs of asymptomatic individuals eligible for cancer screening.

Job Description

As part of the Oncology Core team, we are looking for a Senior Business Systems Analyst to help define the necessary functional requirements, detailed acceptance criteria, user workflows and system behaviors that are necessary to deliver solutions to drive the business forward.

 Responsibilities:   

• Work with end-users, product management and development team members to document functional requirements, designs and processes

• Participate in Scrum teams and provide the necessary analysis and details to drive efficient delivery

• Participate as a core team member in design, review, and planning meetings with development leadership. 

• Influence development processes and work to “right size” the process based on the strategy for the given project requirements, scope, timelines and available resources

• Partner with Product Managers and functional stakeholders to plan and facilitate the discovery of business requirements and document in the form of business objectives, goals, success criteria, user workflows, epics and user stories. 

• Support the ongoing backlog grooming process, along with the Product Manager to define value, priority, and select scope for upcoming releases and sprints. 

• Analyze requirements to ensure they are consistent, complete, unambiguous, and organized. Ensuring stories are "ready" for upcoming sprints and facilitating sprint planning ceremonies. 

• Work cross functionally with multiple teams onsite/ offshore with technical and non-technical stakeholders 

• Work closely with business and facilitate Training, UAT and Test Strategy creation, actively participate with SQA for stable product and robust test case creation. 

Qualifications

You are a self-starter, work well as a team player, but can work independently when appropriate. You possess the ability to analyze problems and actively strategize to resolve them, pay attention to detail, and have excellent organization and communication skills. You have a love of technology, strive to understand it and incorporate your learnings into your analysis and design. You are results oriented. You can juggle multiple tasks, work cross-functionally and at all levels of the organization, whether internally or externally. You are flexible and comfortable in a dynamic, fast-paced environment and can prioritize to focus on the important, not just the urgent. You seek feedback and integrate it in a professional manner.

 Requirements

• 7+ years of experience as a Business / Systems Analyst/ Product Owner /Salesforce solution architect or equivalent

• 5+ years of experience gathering requirements and building Salesforce applications using Salesforce Sales cloud, service cloud, Health Cloud and Salesforce communities

• Strong Salesforce solution architecture skills

• Experience leveraging and configuring AppExchange products to develop a solution, experience with salesforce out of box configuration

• Salesforce Admin Certification and two Consulting Cloud Certification (Sales, Service,  Community or others)

• Ability to guide junior business analyst and implement business analysis best practices

• Hands-on experience in designing Salesforce CRM, including work processes and security controls

• Strong technical design and analysis skills

• Prior experience defining functional solutions and requirements for software projects.  

• Knowledge of story grooming, functional analysis, use case scenarios and process flow diagrams. 

• Strong analytical skills, problem solving, c