Job Summary

At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Avantor’s Clinical Services organization is a trusted partner in maximizing clinical trial efficiencies around the globe, providing scalable, end-to-end service capabilities. For more than 40 years, our expertise has supported preclinical and clinical communities, helping streamline the clinical trial lifecycle.   

The Opportunity 

In this role, you will report to the Vice President, Clinical Services Operations and will work closely with the Avantor’s Clinical Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.  

What we’re looking for  

Education

• Bachelor’s Degree

Experience

• 7 years experience of site management, preferably in a related industry

Qualifications

• Possess the skills necessary to efficiently and effectively manage the Archives.
• Working knowledge of instruments and equipment used in the Archives.
• Understand thoroughly and make changes to the Standard Operating and Quality Control Procedures of the Archives when necessary.
• Understand the capabilities of the archives’ personnel, operational and technical staff of the facility.
• Knowledge of US, OECD, and other governmental regulations which affect the Archives.
• Possess management skills and experience with particular emphasis on leadership, supervision, motivation, communication and planning.
• Highly developed communication skills (written & verbal), and comprehensive knowledge of rules of effective business English usage, spelling, punctuation, and grammar.
• Professional and courteous attitude while communicating both internally with Archives' staff and externally with clients.
• Ability to successfully build and maintain relationships internally and externally.
• Ability to balance and coordinate workload for multiple projects.
• Ability to apply and explain information such as regulations, policies, or procedures.
• Ability to independently solve problems, perform liaison activities in a work setting and coordinate activities requiring complex arrangements.
• Discretion, good judgment, organizational skills, initiative, and ability to work independently.
• Maintain a positive and healthy work environment and good employee relations.
• Superior role model leadership behaviors – ability to lead and motivate others while actively displaying Integrity, Intensity, Innovation, and Involvement.
• Ability to maintain strict confidentiality regarding all matters concerning the company, its customers, and employees.

Who you are    

A highly motivated leader seeking to enhance your experience and gain some meaningful professional growth within Clinical Services. Apply today if you want to go further in your career and have the following:   

• Responsible for managing and overseeing all facets of the Biorepository and archival operations including operational planning, capacity and resource management, project management and lab operations. The manager will perform a variety of biorepository functions and should develop a sense of responsibility toward their duties to include the following:
• Completion of the orientation program with:
• a. An understanding of our work and how it must be completed in compliance with applicable US and OECD regulations and our Standard Operating Procedures
• b. An understanding of Chemical Safety and the proper use of safety equipment.
• Understanding the Standard Operating Procedures and equipment associated with their duties.
• . Understanding the significance of Quality Control procedures and performing their work accordingly.

How you will thrive and create an impact

We offer a full range of clinical trial services that cover every step, from discovery to delivery. Our portfolio of custom kitting, equipment and ancillary solutions, and biorepository and archiving services stands at the ready - to serve any trial, of any size, anywhere in the world. In this role you will: 

• Responsible for overseeing the processing of Work Requests and special projects meeting applicable regulatory and SOP compliance.
• Knowledgeable of Standard Operating Procedures of the Archives.
• Prepare and use various KPI reports to assess Operations performance to ensure customer expectations and internal goals are met. Present KPIs to leadership teams to assess performance.
• Regularly review business unit workload accounting for both existing and new upcoming developments and adjust Operations support resources to adequately meet project support needs.
• Regularly review business uni