Talent Operations Lead

The Talent Operations Lead plays a key role in driving operational excellence across the Talent function – including Talent Acquisition, Talent Development, and Inclusion & Belonging, through architecting a centralized, scalable and data-informed operations that enable consistent, efficient delivery of talent initiatives. This role is responsible for building and upholding the frameworks, systems, processes and governance structures that allow the function to scale with the business and deliver a seamless experience to stakeholders at every level. The Talent Operations Lead ensures project management rigor, process standardization, streamlined intake processes, and promotes operational clarity to ensure talent initiatives are prioritized, resourced and executed to support business goals. They collaborate cross-functionally to move initiatives from strategy to implementation, providing transparency, accountability, and measurable results.

• Architect and lead the implementation scalable project management frameworks and repeatable workflows to uphold regulatory compliance, enhance operational efficiency, and ensure consistency across the Talent function.
• Manage the centralized intake and prioritization process for talent initiatives, delivering a high-impact, consistent and consultative experience for business leaders.
• Collaborate closely with leadership to translate strategic objectives into actionable project plans with clearly defined deliverables, timelines, resource allocation, and accountability from intake to delivery.
• Serve as a key liaison and trusted advisor between internal business units, talent teams, and vendors, driving cohesive communications, timely updates, and a unified experience.
• Develop and manage real-time dashboards, advanced reporting tools, and measurement frameworks to assess ROI, track program effectiveness, uncover opportunity gaps, and recommend continuous improvements aligned with organizational goals.
• Optimize contingent workforce and mobility processes to drive compliance, onboarding efficiency, and a seamless stakeholder experience.
• Contribute to additional high-impact projects and initiatives as needed in a dynamic and evolving environment.

• 7+ w/Bachelor’s degree 
• Bachelor’s degree or equivalent experience in Human Resources, Business Administration, Project Management or a related field. 7+ years of experience in Talent Operations, project management, or related roles, with a focus on driving cross-functional initiatives and systems.
• Proven ability to build and manage scalable workflows, project plans, and reporting structures across multiple talent domains.
• Strong experience collaborating with Talent Acquisition, Talent Development, or Inclusion teams to operationalize strategy and improve delivery.
• Skilled in project management, intake process design, and the development of repeatable frameworks that drive accountability and results.
• Proficiency in Smartsheet, Excel, or other project and reporting tools; experience with HRIS or ATS systems is a plus.
• Strong communication skills, both written and verbal.
• Strong problem solving, decision-making and analytical ability.
• Certified Project Management Professional (PMP)-PMI. Upon Hire Pref
  
  Base Pay Information
  
  The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. 
  Pay Grade 21. $80,500 - $174,300