Donor Data & Report Administrator

Description

Lead strategic oversight of the donor management system (Raiser’s Edge 7/NXT) to maximize fundraising effectiveness through advanced donor engagement strategies, high-level correspondence, and data-driven insights that support donor-centric decision-making and align with organizational fundraising and marketing priorities.

Key Responsibilities:

· Lead data quality and analytics initiatives to support fundraising, donor stewardship, and operational strategy.

· Manage and maintain Raiser’s Edge 7/NXT and Constant Contact, ensuring data integrity, system functionality, and alignment with best practices.

· Conduct list and query pulls for mailed and emailed appeals, stewardship communications, and targeted donor outreach.

· Set-up and manage Raiser’s Edge dashboards and online donation forms to optimize donation tracking and reporting.

· Manage the collection and submission of required documentation to enable WINGS to receive donations through employer-sponsored giving programs.

· Develop, maintain, and enforce standard operating procedures (SOPs) for database management and related processes.

· Enter financial donations (online and checks) when the Receptionist/Development Assistant is out of the office.

· Maintain accurate donor records through precise data entry, gift processing and coding, and routine data cleaning.

· Analyze fundraising, marketing, and stewardship data to provide actionable insights, KPIs, and performance trends.

· Generate and manage reports and dashboards to monitor revenue, donor acquisition, retention, and projections.

· Support donor prospecting, segmentation, and lifecycle analysis, including campaign performance evaluation.

· Partner with Development and Marketing teams to optimize appeals, engagement strategies, and communications.

· Lead data governance efforts, including staff training, cross-department collaboration, and adherence to standardized metrics.

Requirements

· Bachelor’s degree in a related field or Associate degree with relevant experience preferred.

· One to three years of experience with donor CRMs or fundraising databases (e.g., Blackbaud Raiser’s Edge 7/NXT) required.

· Experience in nonprofit fundraising with a working knowledge of fundraising terminology and processes (pledges, appeal codes, stewardship).

· Proficient in Excel (pivot tables, lookup functions) with experience extracting, cleaning, and producing donor reports.

· Experience managing multiple requests in a fast-paced environment.

· Ability to translate requests into clear, accurate, and visually compelling reports and data visualizations.

· Strong communication, documentation, and organizational skills, with the ability to explain data to non-technical audiences.

· Commitment to Diversity, Equity, and Inclusion

· Strong understanding of data privacy and confidentiality standards, with experience maintaining data integrity and protecting sensitive donor and organizational information.

Full-time Benefits:

· 403b Retirement Plan

· 403b Employer Match

· Dental Insurance

· Medical Insurance

· Health Savings Account

· Paid Time Off

· Vision Insurance

· EAP

Salary dependent on qualifications.