Sr. Quality Manager

Bel, makers of iconic brands including Babybel, The Laughing Cow, Boursin, and GoGo Squeez is a growing global company that values your contributions, strives to create a sense of belonging for everyone and offers career growth and development opportunities, as well as competitive total compensation and meaningful well-being benefits from day one. For All, For Good, our company signature, reflects Bel’s commitment to sustainability and healthier and responsible food for all. The company has headquarters in Chicago (Bel Brands USA) and New York City (GoGo Squeez) and operates 5 manufacturing plants in Little Chute, WI; Leitchfield, KY; Brookings, SD; Traverse City, MI; and Nampa, ID.

 

Job Description Summary:

This position is responsible for coordinating all quality activities for the plant. This includes but is not limited to partnering with the production teams to ensure the product is manufactured in a clean and safe environment while following all standard food safety and GMP protocols for food production.

 

Essential Functions:

· Ability to communicate and make recommendations to upper management

· Ability to identify basic problems and procedural irregularities, collect data, establish facts and draw valid conclusions

· Ability to multi-task and drive multiple strategic projects

· Ability to work independently in a fast-paced environment with changing priorities

· Ability to deal with confidential information

· Demonstrated problem solving, time management and priority setting skills

· Ability to be on call and manage a 24/7 operation

· Ability to analyze, summarize and make proposals

· Ability to use statistical tools

· Ability to lead, manage and develop teams

· Ability to manage and put ideas forward

· Ability to work in a project team and communicate across the global organization

 

Tasks and Responsibilities:

· Approves and validates qualified processes and cleaning procedures

· Develops quality training sessions and quality working instructions

· Certifies employees related on quality requirements for workstation

· Defines hygiene guidelines

· Trains GMPs (Good Manufacturing Practices)

· Manages regulatory issues locally or, depending on the case, escalate regulation-related problems to Zone management

· Defines and coordinates factory control plan and HACCP

· Manages the Quality Control lab and certifies the lab employees

· Manages alerts and non-conformities and monitors action plans with Groupe

· Validates product flows (finished products, raw material and waste), staff and equipment

· Responsible for locally adapting Groupe Quality and Regulations policies

· Develops and implements reporting requirements

· Manages the FSSC 22000 certification

· Acts as support for all ISO certifications including 14001/18001/45001

· Manages the development of the alert, risk and crisis management systems

· Manages, if necessary and in co-ordination with the Groupe, local crises and contacts with administrations

· Coordinates local monitoring

· Works with the DQRZ coordinates and implements improvement plans as related to consumer complaints and issues

· Partners with Corporate (DQRZ), and the other CQTE (Plant Quality Coordinator) and DQRG for all Quality and Regulations relating to the plant

· Partners with other departments that are directly involved in obtaining product and process quality (development, DRAG, IDAs, purchasing, sub-contracting, supply Chain, engineering, marketing, etc.)

· Maintains external contacts with suppliers, sub-contractors, certification boards and regulatory officials

· Manages budgets and schedules

· Follows all Good Manufacturing Practices as stated within the policy

· Follows all Safety rules & procedures by working safely and ensuring safety of others

· Follows all food safety procedures

· Follows all environmental protocols as applicable

· Follows all sanitation procedures and work instructions

· Performs other miscellaneous duties as assigned

 

Minimum Qualifications and Experience:

· Bachelor’s degree in Food Science or related field Preferred

· Minimum of 5 years’ experience in key leadership role at a food manufacturing facility, refrigerated goods preferred, dairy goods manufacturing a plus

· Demonstrated working knowledge of food microbiology and Food Safety

· Demonstrated knowledge of audit methods and quality improvement tools, audit certifications preferred

· HACCP Training/experience preferred

· Strong knowledge of ERP systems, SAP preferred

· Strong knowledge of Microsoft Word, PowerPoint and Excel

· Best in class customer service skills

· Excellent