Principal Analyst, Pricing Governance & Operations

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home.  Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.    

Job Description

QAD is seeking a highly analytical and operationally sharp Principal Analyst, Pricing Governance and Operations, which sits within the Finance organization. This is a senior individual contributor role responsible for the end-to-end pricing governance process at QAD — from economics analysis and committee facilitation through to system execution in the price list and CPQ platform. The ideal candidate brings a sharp commercial instinct, rigorous financial discipline, and technical fluency to translate approved pricing into accurate, scalable system configuration.

This role sits at the intersection of Finance, Deals Desk, Sales, RevOps, and Product, serving as the authoritative voice on pricing integrity across QAD’s three business units: ERP, Redzone, and Supply Chain.

This position is Full Time, Exempt, Remote, and must be based in the Eastern Timezone of the United States. No work sponsorship available.

Key Responsibilities

Pricing Approval Process and Pricing Committee Chair

• Own and run the pricing approval process for all changes to existing pricing and new pricing requests.  Lead the pricing committee, including agenda management, meeting facilitation, tracking of open items, decisions and future actions.
• Serve as the process authority ensuring all pricing requests move through a consistent, documented approval workflow.
• Maintain the pricing approval log and decision history as an auditable record.

Pricing Economics & Margin Analysis

• Evaluate the financial merit of pricing proposals, including margin analysis, discount depth, deal structure, and revenue impact.
• Develop and maintain standardized economic models to assess pricing requests consistently across deal types (new logo, renewal, expansion, co-term, multi-year).
• Provide a formal approval or rejection recommendation to the pricing committee with supporting financial rationale.
• Partner with FP&A and Revenue Recognition on pricing structures with complex recognition implications.  

CPQ Configuration & Price List Management

• Upon pricing approval, execute all necessary system updates in the master price list and CPQ platform with accuracy and timeliness.
• Own CPQ configuration for pricing rules, discount guardrails, product bundling logic, and approval routing.
• Proactively identify and resolve configuration gaps or inconsistencies that create friction in the quote-to-order process.
• Maintain version control and change documentation for all price list and CPQ updates.

Sales Enablement & Cross-Functional Support

• Maintain and update pricing documentation, rate cards, and policy guides for use by the Sales organization.
• Serve as the primary point of contact for Sales and RevOps on pricing questions, deal exceptions, and CPQ escalations.
• Translate complex pricing decisions into clear sales-facing guidance.
• Partner with Sales Enablement and Product Management to ensure pricing materials reflect current approved structures and are readily accessible.

Process Improvement & Governance

• Continuously improve pricing process efficiency, reducing cycle time from submission to approval to system execution.
• Identify opportunities to automate or systematize repeatable pricing workflows.
• Maintain pricing policy documentation and ensure adherence across all business units.
• For all first-time quotes at the point of new product or packaging availability, ensure they are customer-friendly, reviewed with Legal to ensure adherence to standard principles, and designed for ease of acceptance by the customer, with the goal of limiting custom wording.
• Work closely with cross-functional teams to ensure the pricing, quoting, and sales processes are seamless and easy to report on to leadership.

Qualifications

Required

• 6+ years of experience in pricing operations, deal desk, revenue operations, FP&A, or a closely related finance or commercial operations function.
• Demonstrated experience with CPQ platforms (e.g., Salesforce CPQ / Revenue Cloud, DealHub, Zuora, or similar) including configuration, administration, or workflow management.
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