Principal Architect Consumer Lending Operations

About this role:

Wells Fargo is seeking a visionary Principal Systems Architect to shape the future of our Consumer Lending Operations technology landscape.

In this strategic and highly influential role, you will define and drive the target-state architecture across a broad ecosystem of platforms and products that power Consumer Operations. Reporting directly to the Head of Architecture for Consumer Operations, you’ll serve as a trusted technical leader and an accelerator for transformation across the organization.

As Principal Systems Architect, you will partner closely with Engineering, Business, and Product leaders to architect end‑to‑end solutions that elevate performance, simplify complexity, and enhance customer experiences. Your work will span mission‑critical domains—including Contact Center Operations, Fraud & Claims Management, Banking Operations, Servicing & Default Management, and Wholesale Operations—giving you the unique opportunity to influence the technology foundations that support millions of customers.

If you’re passionate about modern architecture, thrive in large‑scale transformation, and want to leave a lasting impact across a Fortune 500 enterprise, this role puts you at the center of that innovation.

In this role, you will:

• Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups

• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking

• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions

• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions

• Artificial Intelligence (AI) and Innovation - Promote a data-driven culture and drive architecture led-innovation.

• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization

• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

• Establish and drive target state architecture for Consumer Operations

• Define the target state architecture vision with forward looking Architecture principals and modern technology

• Based on understanding of current state architecture, define an architecture roadmap to realize target state

• Rationalize applications and domains in Consumer Operations with Enterprise solutions

• Adapt to and influence Consumer Operations Technology and Enterprise technology strategies

• Contribute to Consumer Operations SRE strategy and ensure that architecture patterns and frameworks uphold it

• Drive efforts to ensure resiliency, fault tolerance, and performance of Consumer Operations Technology.

• Contribute to NFR requirements and drive strategies to uphold NFR's through automation and frameworks

• Evaluate cost efficiency of the new platforms in how we develop and support software.

• Stay abreast of technology innovations and industry best practices and apply to Consumer Operations Technology solutions where valuable

• Collaborate with firm-wide security team on evolving security patterns utilized in Consumer Operations Technology solutions.

• Transform the Architecture practice

Core Responsibilities of a Principal Architect:

• Design Target State Architecture: Lead the architecture across Consumer Operations domain/subdomain platforms and products, reporting directly to the Head of Architecture for Consumer Operations 

• Strategic Advisory: Act as a trusted advisor to leadership, influencing applications, network, security, database, and web technologies for complex business needs 

• Problem Solving & Innovation: Resolve highly complex challenges with long-term,