Junior Product Manager

HICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management. Learn more about HICX

The Product team is currently looking for a skilled individual to grow with the organization, managing stakeholders across verticals and setting up the right priorities for delivering on both short- and long-term initiatives.

Reporting directly to the Director of Product Management, this person will provide leadership, define the solution that will enable HICX to best serve new and existing customers by creating best-in-class solutions.

This person will support the global product roadmap in the form of both running multiple initiatives across verticals to deliver different facets of the product and analyzing the data in the system to provide HICX leadership with key insights on how to improve the product and deliver value to our customers.

What we need

From an application management perspective, this role will work closely with technical resources to further enhance our speed of delivery. This will include interacting with stakeholders to identify enhancements, prioritizing enhancements/work streams, managing changes in the tool, and managing the business rules for the tool. HICX leadership will look to this individual as an expert of the application.

Regarding the analysis aspect of this position, this is a critical role that will leverage usage analytics and data analysis to target areas of product enhancement opportunities. The opportunities and insights discovered will be organized with the product team.

This exciting and unique opportunity brings together data analytics, business operations, and product management to drive action and influence management’s decisions. It provides an experience that is not often found in other positions and provides exposure to multiple different areas of the company and its leadership.

Position Overview

• Creating, maintaining, and supporting product development phasing and backlog, including requirement grooming, and making verbal and written recommendations to management
• Determine and maintain requirements (whole product including software solution) through an in-depth understanding of customer and partner needs; works directly with customers and partners to translate their needs into requirements; evaluate and prioritizes requested solution enhancements.
• Collaborate and support the prioritization of key development efforts and timelines with product developers to ensure short-term and long-term goals are met.
• Ensure that change management, global standardization, application optimization, scalability, and agility are components of the application’s design and development.
• Engaging to understand the root causes behind questions and pain points, taking action to resolve issues in a timely manner.
• Proactively research and identify technology trends that may be advantageous to the realization and continued adoption of HICX’s product offering globally.
• Collaborate with technical teams to drive solutions to the next level.

BASIC QUALIFICATIONS

• Bachelor's degree in information technology, finance, management, or related discipline experience
• 2+ years of software-related experience from a previous role in IT, sales, product support, or product management. Specifically, the candidate should have proven experience in delivering through Agile methodologies in a fast-paced environment.
• Understanding of SaaS product management process with hands-on experience of creating and managing the product backlog, working with technical teams to prioritize and deliver features.
• The ability to take customer needs and translate them to solution requirements that can be used by product teams for development is required.
• Proven ability to execute an end-to-end solution lifecycle.
• An excellent communicator and builds strong cross-functional relationships, internally and externally.
• Work with the development team on User Interface (UI) design/validation, sprint reviews, and User Acceptance Testing (UAT)
• Expert level understanding of the procurement and sourcing process, tools, and its ecosystem of solution providers and its implementation within a company’s work process and systems

PREFERRED QUALIFICATIONS

• Experience in SaaS ecosystem with hands-on experience in creating and managing the product backlog and working with technical teams to prioritize and deliver at speed.
• The candidate must be a self-starter and product champion.
• Quick learner that has a high degree of intellectual curiosity with an affinity and aptitude for problem-solving
• Experience in managing large, comp